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Hawk Ford of Carol Stream - Service Center
Carol Stream, IL
81 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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81 Reviews of Hawk Ford of Carol Stream - Service Center
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June 02, 2021
Excellent dealership experience. The only problem was that the engine shroud was partially off after the service and was dragging on the ground. I had to drive to the dealer to fix it, but they took care that the engine shroud was partially off after the service and was dragging on the ground. I had to drive to the dealer to fix it, but they took care of it right away. I was back on the road in about 20 minutes. More
by Jack
Employees Worked With
Pam Conn
June 01, 2021
Best Ford Dealership there is and you are treated with respect. Andrew serviced my Ford Escape. Pam Cotton had a lovely conversation with me and I enjoyed her so much and hope to see her the next time. respect. Andrew serviced my Ford Escape. Pam Cotton had a lovely conversation with me and I enjoyed her so much and hope to see her the next time. Pam and Andrew made my day. More
by johnson111441
Employees Worked With
Pam Conn
May 18, 2021
Went out of their way to help with an unusual problem Sam explained what needed to be done gave a quote and worked with insurance to take care of all repairs. explained what needed to be done gave a quote and worked with insurance to take care of all repairs. More
by Bill
Employees Worked With
Sam
March 16, 2021
I worked with Zac on my last visit, took very good care of me. More importantly they took great care with my car. Even gave the care a quick wash. I will keep going back for all my cars needs. Thank yo of me. More importantly they took great care with my car. Even gave the care a quick wash. I will keep going back for all my cars needs. Thank you Zac. More
by John
Employees Worked With
Pam Conn
January 23, 2021
We dropped the truck off for a scheduled vehicle maintenance appointment in a Saturday morning. The truck was ready earlier than expected and everyone very friendly maintenance appointment in a Saturday morning. The truck was ready earlier than expected and everyone very friendly More
by Stpetstrack
Employees Worked With
Pam Conn
December 24, 2020
I purchased my 2018 Ford Escape from Joe Cotton Ford and had it serviced last week. I was very very happy in that "Sam" took care of me and he was most considerate and extremely professional and respectful had it serviced last week. I was very very happy in that "Sam" took care of me and he was most considerate and extremely professional and respectful. Everything went jus fine and I will be back again. More
by johnson111441
Employees Worked With
Pam Conn
December 15, 2020
Prompt service, professional staff, and excellent service. Cashier was happy and very polite. Called for an appointment and they said just come over now, great. service. Cashier was happy and very polite. Called for an appointment and they said just come over now, great. More
by midas1in2007
Employees Worked With
Pam Conn
November 25, 2020
Joe Cotton Ford has been providing me Great Service for over 20 years! They are there for everything from oil changes to break jobs. Service with a smile! over 20 years! They are there for everything from oil changes to break jobs. Service with a smile! More
by Satisfied Customer
Employees Worked With
Pam Conn
November 04, 2020
Worked with Zac to have my Edge serviced. I was pleased with the work done, and it was finished at the time they told me it was going to be completed.Zac was very accommodating. with the work done, and it was finished at the time they told me it was going to be completed.Zac was very accommodating. More
by george
Employees Worked With
Zac, Pam Conn
