Back

Hawk Ford of Carol Stream

Carol Stream, IL

4.9
354 Reviews
Contact Dealership

175 W North Ave

Carol Stream, IL

60188

Directions

By Type

Showing 354 reviews

October 22, 2019

Golden Rule Service Second and third generation dealership. Quality and Service as you want it. Comfortable waiting with amenities. New and used vehicles to select, wi More

by Bill with 15
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Malloy, Pam and Tracy Conn etc!
Oct 25, 2019 -

Hawk Ford of Carol Stream responded

Bill, Wow, I feel like you just wrote my next ad. We strive everyday to achieve all of these things, I'm so glad we did for you. Thank you, Pam Cotton Conn

October 10, 2019

Best sales and service at Joe Cotton Ford. Best Ford dealership to buy a new or used car. Best price and best service. Employees are all great. More

by R&J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Driver, and the service dept.
Oct 25, 2019 -

Hawk Ford of Carol Stream responded

Thank you so much for the very kind review!!! Please let me know if you ever need anything. Pam Cotton Conn 630 384 6589

September 24, 2019

bad deal we bought a 2019 ford f 250 king ranch from them back in oct. 2018 looking to pull a 5th wheel. well it can not be done even tho i could Pull it i wou More

by Whyme
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam Conn
September 24, 2019

Replace rear brakes Brought vehicle in at 66800 miles for brake replacement. Vehicle was not having any problems. Replaced rear brakes same day. Zack in service was pro More

by bl_cohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
Oct 25, 2019 -

Hawk Ford of Carol Stream responded

So glad we got you in and back on the road so quickly. If you need anything please let me know, Pam Cotton Conn 630 384 6589

September 18, 2019

A great experience If you shop for a car at Joe Cotton, ask for Jason, a great young man who will work to get you the best possible deal. You wont be disappointed. D More

by Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 25, 2019 -

Hawk Ford of Carol Stream responded

Doc, Wow, Thank you for a very kind review of Jason. As his boss and mom it makes me very proud! Please let us know if you ever need anything, Pam Cotton Conn

September 14, 2019

Very pleasant experience I purchased a 2018 Kia Optima Sept. 6th. My salesman Ken was low pressure and made the day one of the best car shopping experiences I've had. Mike, More

by Fubarick
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken,Mike
Oct 25, 2019 -

Hawk Ford of Carol Stream responded

Thank you so much for the recommendation! Ken and Mike are great guys and I'm so glad you had an easy and quick buying experience. Car buying should be easy - You're buying a car it should be a fun experience! If you ever need anything please give me a call, Pam Cotton Conn 630 384 6589

September 13, 2019

Excellent, Zack was extremely kind and helpful. I have been dealing with your dealership since 2014. This Ford Escape is my second vehicle that I have purchased from you. I have also done all my s More

by mackertr6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in credit department.
Oct 25, 2019 -

Hawk Ford of Carol Stream responded

Rick, Your review almost made me cry, we try everyday to make sure our customers feel like family and have experience like you and your wife had. It warms my heart to hear your wonderful words. If you ever need anything please give me a call, Thank you, Pam Cotton Conn 630 384-6589

September 10, 2019

The service department found the problem and fixed it. Any time I have a problem with my car the service department takes the time to listen and correct the problem. They are very through. More

by Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Conn
Oct 25, 2019 -

Hawk Ford of Carol Stream responded

Ellen, We greatly appreciate the very kind review - thank you for taking the time to review us! Pam Cotton Conn

September 05, 2019

No hassle buying experience I went to Joe Cotton Ford to buy a 2019 Ford Edge because I liked the way they treated me when I bought a new Mustang last year. They really do treat More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Conn
Oct 25, 2019 -

Hawk Ford of Carol Stream responded

William, Wow, we try very hard to make sure all our customers feel the way you do! It is great to read reviews like this and know we are doing it the right way! No one should ever have to dread car buying, when you buy a house it is a happy experience, buying a car should be the same way!!! Give me a call if you need anything - 630 384 6589. Thank you, Pam Cotton Conn

September 03, 2019

Great service I have a 2010 Escape that had the sub frame brake from rust while driving. Got the car into the shop and they ordered all new parts for it. Got the More

by Norb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Conn
Oct 25, 2019 -

Hawk Ford of Carol Stream responded

Norb, Thank you for the kind review and know if you ever need anything else give me a call. 630 384 6589 Thank you, Pam Cotton Conn

...
29
...