Hawk Ford of Carol Stream

Quality, Loyalty, & Care I came into Ford for the first time looking to buy my first car. After attempts at other dealerships, I was disappointed in the salesmen and felt that I came into Ford for the first time looking to buy my first car. After attempts at other dealerships, I was disappointed in the salesmen and felt that I was not being taken-care of as a loyal customer. I stopped into Joe Cotton and had the best experience. Rich greeted me at the door, showed me the available cars in the price range and condition I was looking for, and gave specific details on the features in each vehicle. He took me out for a test drive and made the experience worthwhile with his expertise on the car's functions and Ford/Joe Cotton as a dealership overall. I was VERY impressed and have been recommending ever since. I am extremely happy with my purchase. Thanks to Rich, I am driving a safe and reliable car that I love! More

Golden Rule Service Second and third generation dealership. Quality and Service as you want it. Comfortable waiting with amenities. New and used vehicles to select, wi Second and third generation dealership. Quality and Service as you want it. Comfortable waiting with amenities. New and used vehicles to select, with staff who will search for the right vehicle if not found here. More

Best sales and service at Joe Cotton Ford. Best Ford dealership to buy a new or used car. Best price and best service. Employees are all great. at Joe Cotton Ford. Best Ford dealership to buy a new or used car. Best price and best service. Employees are all great. More

Replace rear brakes Brought vehicle in at 66800 miles for brake replacement. Vehicle was not having any problems. Replaced rear brakes same day. Zack in service was pro Brought vehicle in at 66800 miles for brake replacement. Vehicle was not having any problems. Replaced rear brakes same day. Zack in service was professional and knowledgeable. More

A great experience If you shop for a car at Joe Cotton, ask for Jason, a great young man who will work to get you the best possible deal. You wont be disappointed. D If you shop for a car at Joe Cotton, ask for Jason, a great young man who will work to get you the best possible deal. You wont be disappointed. Doc More

Very pleasant experience I purchased a 2018 Kia Optima Sept. 6th. My salesman Ken was low pressure and made the day one of the best car shopping experiences I've had. Mike, I purchased a 2018 Kia Optima Sept. 6th. My salesman Ken was low pressure and made the day one of the best car shopping experiences I've had. Mike, the finance manager was equally easy to deal with. There wasn't any hard sell for add-ons. I was in and out in about 2 hours with a great car and the feeling we both got a good deal. I highly recommend Joe Cotton and Ken and Mike. More

Excellent, Zack was extremely kind and helpful. I have been dealing with your dealership since 2014. This Ford Escape is my second vehicle that I have purchased from you. I have also done all my s I have been dealing with your dealership since 2014. This Ford Escape is my second vehicle that I have purchased from you. I have also done all my servicing through your dealership as well. Each and every time my experience with you has been excellent. This last time was a little more memorable because Larry Roncolli the sales person I have dealt with on both occasions recognized me while I was waiting for my wife to pick me and was nice enough to come and talk with me for about ten minutes. Actually, I was flattered that he recognized and that he would take the time to come and talk. Larry was also very helpful in each of my experiences and I made it a point to ask for him when I was going to make my second purchase. I also bought my wife a used 2017 Escape and she too loves her car and the experiences she has had during her servicing experiences. Thank you and I really do want everyone that reads this how great and fantastic my experience has been with your dealership. Thank You, Rick Mackert. 9/12/19 More

The service department found the problem and fixed it. Any time I have a problem with my car the service department takes the time to listen and correct the problem. They are very through. Any time I have a problem with my car the service department takes the time to listen and correct the problem. They are very through. More