Hawk Ford of Carol Stream

I got a letter expressing interest in a trade or sell. They weren't at all interested in sell only trade. Had a 10 appointment for an appraisal. They told me the person doing the appraisals wasn't in and They weren't at all interested in sell only trade. Had a 10 appointment for an appraisal. They told me the person doing the appraisals wasn't in and to come back. Clearly only interested in getting me there underhandedly for a purchase. More

Sharon was our salesperson and helped us find the cars we were looking for. She was professional and courteous and answered all of our questions. We went in to buy a truck for my husband and I ended up get were looking for. She was professional and courteous and answered all of our questions. We went in to buy a truck for my husband and I ended up getting a car too. The whole staff was great from beginning to end. I would highly recommend Hawk Ford in Carol Stream. Tony & Kathy Maritato More

I have purchased several Trucks from JCF and have always had excellent results from each purchase (10). Jason was quick and through to complete the purchase our Ford E450 in less than 2 Hours total from st had excellent results from each purchase (10). Jason was quick and through to complete the purchase our Ford E450 in less than 2 Hours total from start to finish. Truck stock was minimal availability but we purchased what we wanted and also got the 6 year Bumper to Bumper 125,000 extended warranty at a fair price. The overall cost was more than I planned on paying but Jason got us an outstanding ftrade in on our 2016 Transit 2500. More

I brought my 2017 Ford escape in on November 19 the I was having driving issues wasn't sure of what it was and I've spoken with Adam on the phone whom by the way was very Pleasant and supportive,I then spoke having driving issues wasn't sure of what it was and I've spoken with Adam on the phone whom by the way was very Pleasant and supportive,I then spoken with Zach in quick lane service dept and he stated that I should bring the vehicle in to have a diagnostic check turns out I needed a transmission but for the 3 months I wasn't in my own They we're More Supportive on given me a vehicle to still get back/forth to work I'm A Satisfied Customer and they have informed me that if I have any more issues to return it The Staff were Helpful -Excellent in the Service they Gave and Made Me Feel Like Family Thankyou Joe Cotton Ford Staff. More

We are repeat (and repeat again) customers. It’s service like we receive at Joe Cotton that make us a true Ford family. It’s service like we receive at Joe Cotton that make us a true Ford family. More

I had a recall notice and needed routine maintenance done. I made an appointment and dropped off the car early. It was done within 3 hours AND they washed it. This is so much closer to home than the dea done. I made an appointment and dropped off the car early. It was done within 3 hours AND they washed it. This is so much closer to home than the dealer I purchased it from. I will go here from now on. Very courteous, thorough and fast! More

Nowadays a piece of mine is priceless. Very satisfied with the service performed a Joe Cotton Ford on my vehicle. Ask for Zack service advisor and he will guide you in the right way. I will definitely be with the service performed a Joe Cotton Ford on my vehicle. Ask for Zack service advisor and he will guide you in the right way. I will definitely be servicing my vehicles at this establishment. Thank you to the crew for the attention to detail on my vehicle. More