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Hawk Ford of Carol Stream

Carol Stream, IL

Overview
Employees
Reviews
Vehicles
4.9
430 Reviews
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175 W North Ave

Carol Stream, IL

60188

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Showing 430 reviews

July 10, 2025

Very helpful and friendly. Had to come back to finish something up but very quick and effortless More

by mrroselli414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Hawk Ford of Carol Stream responded

Thank you for choosing Hawk Ford of Carol Stream. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 07, 2025

Sharon at Hawk Auto in Carol Stream was great to work with. She took the time to answer every question and no question was too frivolous to answer. I would highly recommend friends and family to this car More

by nw2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Hawk Ford of Carol Stream responded

Thank you for choosing Hawk Ford of Carol Stream. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 04, 2025

No good i got finance for a used vehicle from there tent sale told me I can't test drive it!!! That if I buy it gotta get it towed out the lot..horrible More

by Bonnieville_37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roman Krawec
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Hawk Ford of Carol Stream responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 03, 2025

Hawk Ford is a quality dealer, only had a few issues that were quickly resolved. A vehicle I wanted to test drive had a dead battery and no gas, but they took care of it quickly and I was able to drive it. More

by jonmccall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Diehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Hawk Ford of Carol Stream responded

Hi Jon: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hawk Ford of Carol Stream!

July 02, 2025

Sharon and Danny took great care of me again. Today marks the fourth vehicle I’ve bought from them. They’ve become great friends over the years. Highly recommend! Won’t go anywhere else! More

by MACNAFRANK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Hawk Ford of Carol Stream responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hawk Ford of Carol Stream.

July 01, 2025

Sharon has been wonderful , Came in and found the perfect Explorer for me .. Thank you for your patience Sharon you were great . More

by gfk2748
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Hawk Ford of Carol Stream responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 28, 2025

Sharon was so patient with me throughout the whole car shopping experiencing and found me a car I would be happy with and feel good about driving my family in. Thank you for an understanding, approachable More

by Suzyramel
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2025 -

Hawk Ford of Carol Stream responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hawk Ford of Carol Stream!

June 26, 2025

She was very helpful and friendly she answered all my questions she is very understanding and helpful More

by Rbc1670
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Hawk Ford of Carol Stream responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 26, 2025

I have a good experience with the sales lady she was very helpful and friendly I will buy a truck from her again Her name is Sharon Delong More

by Rbc1670
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payton Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Hawk Ford of Carol Stream responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 25, 2025

Very clean. Sales representative was responsive and flexible to our needs. The cars were displayed in a manner that is easily accessible. More

by Nicholeb1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Hawk Ford of Carol Stream responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Hawk Ford of Carol Stream!

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