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Hawk Ford of Carol Stream
Carol Stream, IL
354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 354 reviews
February 22, 2025
Excellent customer service, Sharon really look out for me & helped keep the expense down, thanks for Sharon. & helped keep the expense down, thanks for Sharon. More
by byfordabasham
Employees Worked With
February 22, 2025
Sharon was friendly and helpful and made the whole transaction easy. There was no high pressure tactics. Our interaction with the business was friendly and businesslike. transaction easy. There was no high pressure tactics. Our interaction with the business was friendly and businesslike. More
by Bab
Employees Worked With
February 19, 2025
Sharon and Joe were great to deal with and extremely helpful in helping me get my car. I am very thankful for all of their help. helpful in helping me get my car. I am very thankful for all of their help. More
by danperess2012
February 16, 2025
Everything went pretty smooth. Happy with my choice of cars. They answered all of my questions. Happy with my choice of cars. They answered all of my questions. More
by Jcb
Employees Worked With
February 13, 2025
Great serviceable attention. Answered all questions on the vehicle. Will certainly return to this salesperson. Answered all questions on the vehicle. Will certainly return to this salesperson. More
by Tmiroballi
Employees Worked With
February 08, 2025
Sharron was very helpful and answered all our many questions. We had few questions about some random things and she answered very well. questions. We had few questions about some random things and she answered very well. More
by Ellie Anderson
Employees Worked With
February 07, 2025
Everyone we encountered in the auto buying process was friendly, straightforward, and pleasant to deal with. friendly, straightforward, and pleasant to deal with. More
by Aimygerl
February 05, 2025
Sharon was very respectful and kind, helping a lot with features in the truck and more features in the truck and more More
by willvala
Employees Worked With
February 04, 2025
Sharon and Mike diel our awesome people and took great care of us. We had our 3 yr old daughter and made us feel at home and we tested 4 different cars. Was a pleasure and a wonderful experience and would care of us. We had our 3 yr old daughter and made us feel at home and we tested 4 different cars. Was a pleasure and a wonderful experience and would recommend them to anyone buying a car. More
by Rsnookie69
February 03, 2025
Car battery died. Called Hawk Ford Carol Stream and they set me up with a tow. Battery replaced and car delivered back the next day. Was informed of the status of the Called Hawk Ford Carol Stream and they set me up with a tow. Battery replaced and car delivered back the next day. Was informed of the status of the replacement continuously through the process. I never had to leave my house. Many dealerships get a bad rap for their service department, but not for this one. Been a customer since 2015 and will use them as long as I own a car. Thanx to the team. More
by JRI
Employees Worked With
Alex Shelby & Jamie Benck
