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Hawk Ford of Carol Stream

Carol Stream, IL

4.9
369 Reviews
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175 W North Ave

Carol Stream, IL

60188

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Showing 369 reviews

March 29, 2025

Danny and Sharon were phenomenal. I’ll recommend them to friends in the future thanks More

by michael.podobnik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Hawk Ford of Carol Stream responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hawk Ford of Carol Stream!

March 26, 2025

Sharon made us feel like family, the entire process was quick and easy. Frank kept the exact F150 we wanted on hold for us and made a very happy customer! Thanks Hawk Ford! More

by kylesteen08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Baginski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Hawk Ford of Carol Stream responded

Thank you, Kyle, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sharon and Frank, and we look forward to working with you again.

March 19, 2025

She was able to get us in and out without any of the necessary warranties dealerships try to force you into. Im very happy with my ford edge! More

by Ahtziri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Hawk Ford of Carol Stream responded

Thank you for choosing Hawk Ford of Carol Stream. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 19, 2025

They were very accommodating to our questions and wants. I will recommend them to my friends. More

by lmyers85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Hawk Ford of Carol Stream responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 17, 2025

Sharon was an absolute gem to work with. She was on our team 100% with finding a car that we liked and ensuring we stayed within our tight budget! More

by kaitlynrogers812
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Hawk Ford of Carol Stream responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Kaitlyn, please let us know.

March 16, 2025

False advertise on internet arrive at dealer add all. of the dealer options to.cost of agreed price. Then auto.shopped to 20 banks to get approval. Manager was told not to do that More

by Gentile0520
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Diehl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Vida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Hawk Ford of Carol Stream responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. - Jessica Vida

March 13, 2025

Great place to get a vehicle. The entire staff was helpful. I appreciated the patience and willingness of the finance manager. I would strongly recommend this dealer to anyone. More

by kgardner219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Diehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosme Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Krawec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Krawec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Vida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mattia Nanfria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schlegel, MARCUS BYNUM
Mar 13, 2025 -

Hawk Ford of Carol Stream responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hawk Ford of Carol Stream!

March 12, 2025

From the time we pulled up, Sharon was very inviting and helped along the entire transaction. Joe made the numbers worked and we left happy campers! More

by jaqarabooker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Hawk Ford of Carol Stream responded

We are so glad that Sharon, Joe and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 08, 2025

Waiting for finance took a bit but Sharon was very kind and got me what I wanted/needed for my new vehicle. More

by Matt S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Vida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Hawk Ford of Carol Stream responded

Matt, Thank you for taking the time to share your thoughts on working with Sharon and our team. We're glad to hear we delivered such a great experience!

March 07, 2025

Pete Abramowicz in service was great to work with. I told him my concerns and he went above and beyond to see that we were taken care of. Thank you so much for the great service! More

by tinamw021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Hawk Ford of Carol Stream responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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