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Hawk Ford of Carol Stream
Carol Stream, IL
467 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 467 reviews
November 20, 2025
Sharon Delong was my salesperson. She was very helpful and answered every question I had. She helped with every aspect of my search and purchase. I would definitely use her again and She was very helpful and answered every question I had. She helped with every aspect of my search and purchase. I would definitely use her again and recommend her to friends and family More
by cgallichio
November 17, 2025
This is the second time we purchased a vehicle from Hawk Ford and had a pleasurable experience Ford and had a pleasurable experience More
by jamesscholes
Employees Worked With
November 11, 2025
Sharon knows the vehicles, friendly and quick to please perspective buyers. She knows the inventory. After she found out our needs, she got us something to look at right away. With many years of purchasing perspective buyers. She knows the inventory. After she found out our needs, she got us something to look at right away. With many years of purchasing cars, this is the only we bought the first car we looked at and the first place we stopped. At the beginning of the test d drive I stated that We will want to go for a ride alone. When the time came, she did not want to do that. She had forgotten that I wanted that. More
by andora47
November 08, 2025
Great experience, friendly employees. Purchased 4 cars from Ford, loved everyone of them!! Thank you Hawk Auto Purchased 4 cars from Ford, loved everyone of them!! Thank you Hawk Auto More
by hockstein
Employees Worked With
November 01, 2025
Great customer service. Super helpful and nice. Very comfortable space with great staff super helpful as well. Super helpful and nice. Very comfortable space with great staff super helpful as well. More
by edgarreyes.u
Employees Worked With
October 29, 2025
Sharon went above and beyond to help me get into my new Mustang. Highly recommend this dealership. Mustang. Highly recommend this dealership. More
by xxluis28xx
Employees Worked With
October 23, 2025
Just bought a 2022 Ford Explorer St! !!! The manager Danny and Sharon are the best! They treat you like family making buying a car so easy! If you’re looking to buy a car come see them! !!! The manager Danny and Sharon are the best! They treat you like family making buying a car so easy! If you’re looking to buy a car come see them! More
by Jspizz2144
October 21, 2025
They treated me with respect and dignity throughout the entire process. I would certainly come here again. entire process. I would certainly come here again. More
by Lucasquick
Employees Worked With
October 21, 2025
Everything was fine. We were in and out and I am happy with our purchase. We were in and out and I am happy with our purchase. More
by Kbogdas
Employees Worked With
October 20, 2025
Sharon was absolutely wonderful to work with! By far the best car buying experience I have ever had. Found an amazing new vehicle within budget. Her customer service was outstanding!!! By far the best car buying experience I have ever had. Found an amazing new vehicle within budget. Her customer service was outstanding!!! More
by kristenclackum76
Employees Worked With
