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Hawk Chrysler Dodge Jeep

Forest Park, IL

Overview
Reviews
4.8
727 Reviews
Call Dealership (708) 366-1001
View Awards

7911 West Roosevelt Rd

Forest Park, IL

60130

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Showing 727 reviews

June 26, 2024

Stopped in for a unscheduled visit looking for a Grand Cherokee. Carlos & Heather helped me right away. I had to leave before they could appraise my trade-in. They were accommodating and provided me wi More

by 3plus88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Garcia, Frank Infelise, Carlos Perez
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Helpful
June 25, 2024

The worst service ever for an oil change, they gave me a price and I ended up paying more than what I was told just because they need to put 6 litters of oil tu my suv. They do not know how to price and the More

by CinthiA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Reyes, Brandon Sweeney
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Helpful
June 24, 2024

Returning customer, very satisfied. Staff is very friendly. Looking for a car I would Recommended coming here. More

by Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lukasz Ptaszek
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Helpful
June 22, 2024

They were very attention to my. needs. they worked with me to get me to a payment I was comfortable with. More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
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Jun 24, 2024 -

Hawk Chrysler Dodge Jeep responded

Hi Anthony! Thank you so much for the kind words! We're thrilled to hear that our team was able to work with you to find a payment that you were comfortable with. We appreciate your business and look forward to serving you again in the future.

Helpful
June 20, 2024

Service department is terrible I was waiting for 5 hours to get my a/c diagnosed then charged $380 for a diagnostic. You can go to any other Jeep Dealer and diagnostic are at $180 then once I come to pick More

by Tiny23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Javier Roman, Alicia Mccall
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Jun 21, 2024 -

Hawk Chrysler Dodge Jeep responded

Hi, we're sorry to hear about your disappointing experience at our service department. We appreciate your feedback and will address this issue with our team to ensure better service in the future. Thank you for bringing this to our attention.

Helpful
June 20, 2024

Great place to get your car repair keep up the good work I like to thank hawk Chrysler More

by Stanr2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Javier Roman, Alicia Mccall
Report | Print
Jun 21, 2024 -

Hawk Chrysler Dodge Jeep responded

Hi! Thank you for the kind words and 5-star rating. We're happy to hear that you had a great experience with us at Hawk. If you ever need any more assistance in the future, please don't hesitate to reach out. We appreciate your support!

Helpful
June 20, 2024

Great place to get your car work on never had a problem friendly people always car repair shop my go to place More

by Stanr2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Javier Roman, Alicia Mccall
Report | Print
Jun 21, 2024 -

Hawk Chrysler Dodge Jeep responded

Hi, thanks for the great review and 5-stars! We appreciate your time and hope to see you again.

Helpful
June 18, 2024

My service exceeded my expectations. My auto was serviced efficiently and timely. Steven provided exceptional service and communication. More

by morgan_d1334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Morgan in the Service Dept
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Jun 20, 2024 -

Hawk Chrysler Dodge Jeep responded

Hi Morgan, thank you for sharing your positive experience with us! We're thrilled to hear that our team, especially Steven, exceeded your expectations and provided exceptional service. We appreciate your feedback and look forward to serving you again in the future.

Helpful
June 14, 2024

Francisco Rangel was my dealer! I went in to get a Jeep Renegade (my previous vehicle). Cisco was very knowledgeable and confident about the details he shared with me about the jeep More

by Ashley M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
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Jun 17, 2024 -

Hawk Chrysler Dodge Jeep responded

Hi Ashley! Thank you for sharing your experience with Francisco at Hawk CDJR. We're so happy to hear about the excellent service you received and that you're loving your new Jeep Compass. We appreciate your continued support and referrals, and we look forward to serving you and your loved ones in the future!

Helpful
June 11, 2024

I am treated professionally and courteously every time I visit this dealership. My car is well taken care of and my concerns are dealt with promptly More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
Report | Print
Jun 12, 2024 -

Hawk Chrysler Dodge Jeep responded

Norm, we are delighted to hear about your positive experience at our dealership. Providing professional and courteous service is our top priority, and we are glad to know that your car is well taken care of. Thank you for your kind words and for choosing us for your automotive needs!

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