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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.7
242 Reviews

242 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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September 01, 2023

Excellent service. Everything was well explained to me well and thoroughly and truck was serviced quick. More

by marilyn610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Sep 05, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Marilyn, thank you for your kind words and positive feedback! We're glad to hear that our service was excellent and that you found everything well explained. We strive to provide efficient and thorough service. If you have any further questions or need assistance in the future, feel free to reach out. Have an amazing day!

August 30, 2023

That visit was not my first one and I am always satisfied. People are very polite and helpful. So I'll always come back. Thank you. More

by Jacques P Bernardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He was a young gentleman, right in front of the oil change room. When I asked him, he told me he was from Belize. I like him.
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Aug 31, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Jacques! We strive to provide excellent customer service and it's great to hear that you've had a consistently positive experience with us. We truly appreciate your loyalty and look forward to welcoming you back again soon! Happy driving!

August 16, 2023

The employees @ Hawk Chrysler are professional, courteous, and friendly. It was a pleasure just to set in the waiting room and enjoy the customers like myself it actually took my mind off of my car More

by LEONLONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
justin eick
5.0
This rating includes all reviews, with more weight given to recent reviews.
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
JASON BELTRAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHAEL;;;MIKE, Jason Lukasiewicz, Alexander Rodriguez, TINO GUZMAN, RYAN CASTANEDA, JOEL ANDRADE, AARON MAZZONI
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Aug 18, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

We appreciate your feedback regarding your recent experience at our dealership! We're delighted to hear that our team members were professional, polite, and kind. It brought us joy knowing that you found comfort in our waiting area and enjoyed interacting with fellow customers. Thank you for choosing Hawk Chrysler, and we look forward to serving you again in the future!

August 15, 2023

The service manager was friendly and the wait wasn't long and the bathroom was clean. More

by h3187airborne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 15, 2023 -

h3187airborne responded

You guys are the best in the service department. I will return for service on my vehicle because of the way i was treated. I guess you guys dont do car washes.

Aug 15, 2023 -

h3187airborne responded

Great service. I will return.

Aug 16, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the great review! We're glad to hear that our service manager was friendly, the wait was short, and our bathroom was clean. We appreciate your feedback and hope to see you again soon! Have a lovely day!

August 05, 2023

Recently moved to Chicago from Las Vegas Brought my 2016 Chrysler 200 for service. Worked with Pete and Brandon. Outstanding customer service, 1st time at this dealer, they treated me like a VIP. spent More

by dealerrater.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Service Manager and Brandon
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Aug 07, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Andy, Thank you so much for your fantastic review! We are delighted to hear that your experience with Pete and Brandon while getting your 2016 Chrysler 200 serviced was nothing short of extraordinary and that they treated you like VIP! We're also honored to be the dealership that has provided you with the best service in all your 55 years of car ownership. Your recommendation means a lot to us, and we can't wait to serve you again! Enjoy your new ride!

July 27, 2023

I find the service department friendly and efficient. When I come in for oil changes, they check my records and can tell when and what they performed last visit and if I need any other service I need More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 28, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Alex, This is great to hear! Thanks for reviewing us and we hope to work with you again. Drive safe!

July 27, 2023

The entire staff are Great, they all know me by name, Guess Who: Corliss Kimble! The One & Only. But those prices for parts and lobar are killing me!!! Thanks More

by ckimble18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Jul 28, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

We really appreciate the kind words about our team, Corliss! Thank you for your business and we look forward to your next visit with us.

Jul 28, 2023 -

ckimble18 responded

Thank you

July 15, 2023

Fast service. Good communication with service representative. Got in and out the same day. Had to have my infotainment head unit replaced More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
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Jul 17, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review! We're glad you had a fast service experience with us and that our service representative communicated well throughout the process. We always strive to get our customers back on the road as soon as possible. If you need any further assistance with your infotainment head unit or any other issues with your vehicle, please feel free to let us know. Have a wonderful day!

July 13, 2023

Thanks for all your help. I will return for my next service. Thanks again for your help More

by Pdbyvon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

You are very welcome! It was a pleasure assisting you with your service needs. We are thrilled to hear that you had a positive experience with us, and we look forward to seeing you again soon! Take care!

July 08, 2023

Fast clean service. In and out without any issues. Pretty much no wait for express oil service. More

by dsetag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the review! We're so happy that you found our express oil service fast and clean, with no wait or issues. Your kind words mean a lot to us, and we'll keep working hard to provide great service. Don't hesitate to contact us if you need anything else. Have a great day!

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