Hawk Chrysler Dodge Jeep Ram - Service Center

My vehicle was there for 16 days for replacement of a transfer case and switch. Dropped it off on 10/2 and expressed how i needed a loaner or rental and got nothing. Had to rent a vehicle myself whiich c transfer case and switch. Dropped it off on 10/2 and expressed how i needed a loaner or rental and got nothing. Had to rent a vehicle myself whiich came out to 600 dollars for 8 days. Because the warranty would not cover one til they confirmed what was wrong. Part was sent over by the warranty company on the 10th in which Hawk was not aware of until the 11th only because I called to let them know it was there. Got another rental with 5 days covered by warranty and still came out my pocket another 300 dollars because my vehicle was not ready until late on the 17th. Then had to pay 500 dollars for my balance on my vehicle. And when I expressed my concerns with the service manager at hawk he said he would get back with me and never did. Been dealing with Hawk for years, even with my other vehicle an I must say this was a horrible experience More

Fast and knowledgeable service provided. Staff is super friendly and responsive to questions and or concerns. Even the cashier made me smile. You can’t go wrong with this team. I’m very plea Staff is super friendly and responsive to questions and or concerns. Even the cashier made me smile. You can’t go wrong with this team. I’m very pleased. More

Great service! Easy to schedule and get in and out. Mike Jannotta provided excellent service. Great guy and very helpful. Easy to schedule and get in and out. Mike Jannotta provided excellent service. Great guy and very helpful. More

Great experience. From easy online scheduling to diagnosing and service. Jorge was attentive to the troubles and understood my availability and budget From easy online scheduling to diagnosing and service. Jorge was attentive to the troubles and understood my availability and budget More

An absolute pleasure to do business with--highly recommend!! Always polite and a total pleasure--so professional! recommend!! Always polite and a total pleasure--so professional! More

Very Polite, Fast and Friendly. Great Customer Service! Would Recommend Hawk To Family and Friends Great Customer Service! Would Recommend Hawk To Family and Friends More

I have been here several times with my wife's Fiat 500x. I receive excellent service every time. Friendly, professional service writers and quick servicing keep me coming back. Enough so I am looking at bri I receive excellent service every time. Friendly, professional service writers and quick servicing keep me coming back. Enough so I am looking at bringing my son's Jeep in also More

Annmarie Sedlacek was friendly. Service was excellent. She was honest about the service and price. Service was excellent. She was honest about the service and price. More

I love the customer service. My advisor was very knowledgeable as to the concerns and details concerning my vehicle, I highly recommend! My advisor was very knowledgeable as to the concerns and details concerning my vehicle, I highly recommend! More