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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.7
242 Reviews

242 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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November 24, 2023

The service was quick and efficient. The work that was needed was done in a timely matter. More

by Ninepanthers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jannotta
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Nov 27, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're thrilled to hear that you found our service quick and efficient. It's always our goal to provide timely work. We appreciate your support and hope to have the opportunity to serve you again in the future. Safe travels!

November 21, 2023

Altough not a dedicated mazd dealer, I appreciate their efforts in keeping my 2 mazdas on the road. More

by louis.smalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ray puentes
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Nov 27, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Louis, thank you for your kind words! We're glad to hear that our team has been able to help keep your Mazda vehicles on the road. If you ever need any further assistance, don't hesitate to reach out. Safe travels!

November 14, 2023

Check in was quick, I’m glad they actually new who I was. I always like personal attention to my vehicle. They told me the wait time which is fine, I had made plans to be picked up. I didn’t receive a call More

by hazelng4
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve @express service
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Nov 15, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Hazel! Thank you for your positive feedback. We're glad to hear that your check-in experience was quick and that you appreciated the personal attention given to your vehicle. We're happy that you were still able to pick it up without any issues. We appreciate your business and hope to see you again soon!

November 11, 2023

Dealer is very professional and timely when ever I need my car to be Serviced More

by etech1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Congratulations on your new ride! Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that our team has been professional and timely in servicing your car. We appreciate your business and look forward to serving you again in the future. Happy driving!

November 10, 2023

I Went in for an oil change, they got me right in without an appointment. More

by sherry Mckenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jannotta
Report | Print
Nov 13, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Sherry, thank you for choosing us for your oil change! We're glad we could accommodate you without an appointment. If you have any other automotive needs in the future, please don't hesitate to reach out. Take care!

November 09, 2023

Thank you service was excellent. Will see you soon. Thank you again. Laura and Kevin More

by JinglesandDuke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jannotta
Report | Print
Nov 10, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Laura and Kevin! Thank you so much for your kind words and for choosing our services. We're so happy to hear that you had an excellent experience. We can't wait to welcome you back soon!

November 04, 2023

Anne Marie is very helpful and has gone above a beyond to help with our vehicles. More

by jfron93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about Anne Marie. We're overjoyed to hear that she provided excellent assistance with your vehicles. Please don't hesitate to reach out if you need any further support. Have a great day!

November 01, 2023

Quick service. Got it right the first time. I love the express service. The car was finished as promised and when promised. I would come back again More

by mwatson457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
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Nov 03, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're overjoyed to hear that you had a great experience with our quick and efficient service. We look forward to serving you again in the future. Safe travels!

October 31, 2023

Basically, $640 for a new battery. They also rebooted my computer. Should I be happy? Then today I get a text offering a $200 off my next service for filling out a survey. How More

by tzock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Nava
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We apologize for any dissatisfaction regarding the battery replacement cost and computer reboot. We strive to provide transparent and competitive pricing, and we would like to speak with you directly to address your concerns right away. At a time that works best, please contact Jim Kinney, our General Manager, at jimk@hawkcdj.com to discuss the matter further. We appreciate your input and look forward to improving your experience with us.

October 28, 2023

The Hawk Charysler dealer are good very nice to go to for the work on More

by Carltonbly@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jannotta
Report | Print
Nov 03, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Carlton, Thank you so much for your kind words! We're glad to hear that you had a great experience with our team at Hawk Chrysler. If you ever need any further assistance, feel free to reach out. Have a wonderful day!

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