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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.7
241 Reviews

241 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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April 02, 2024

I like how I can just show up to get an oil change with ease and peace of mind. More

by kbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Dragomir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us regarding your recent oil change. We are delighted to hear that our service provided you with ease and peace of mind. We appreciate your feedback and look forward to serving you again in the future!

March 31, 2024

I have been there 3 times to service my car every visit I have had exceptional service More

by dealerrater.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

We are thrilled to hear that you have had exceptional service during all three of your visits to our dealership. Our team works hard to ensure that every customer has a positive experience, and we appreciate your feedback. Thank you for choosing us for your car service needs!

March 30, 2024

From beginning the the end I was approached with a smile, he opened the door as a gentleman would to allow me to get out of the car. And he gave me an estimate on the service that I needed needed at this tim More

by irenelusk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 02, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Irene, thank you for sharing your wonderful experience with us! We're so happy to hear that you received excellent customer service from our team. It's our goal to make every visit special, and we're glad we could provide you with top-notch service. We look forward to serving you again soon!

March 14, 2024

This dealership takes care of my wheel-chair accessible van. The repairs are promptly made. The service advisors are top-notched. Brandon was my service advisor, and he went above and beyond to make sure e More

by Pleased customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our service advisors, especially Brandon. Providing prompt and top-notch service is always our top priority. We appreciate your business and look forward to serving you again in the future!

March 13, 2024

I came in for a routine oil change on my Jeep Wrangler and received good and fast service. More

by Fabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Díaz Carrera
Mar 14, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Fabi! Thank you for taking the time to share your positive experience with us. We're glad to hear that you received good and fast service during your routine oil change on your Jeep Wrangler. We appreciate your feedback and look forward to serving you again in the future!

March 11, 2024

The mechanic shop was very helpful getting the power steering cap out of engine, while they werwe changing the oil. More

by michael.leggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Arroyo
Mar 12, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Michael, thank you for taking the time to share your positive experience with us. We're glad to hear that our mechanic shop was able to help you with the power steering cap and oil change. We appreciate your feedback and look forward to serving you again in the future!

March 10, 2024

The service advisor was very professional and the service was quick! The dealership was clean and spacious. More

by Anella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viridiana Hernandez
Mar 11, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Anella, thank you so much for your kind words! We're thrilled to hear about your positive experience with our service advisor and dealership. We strive to provide top-notch service in a clean and spacious environment. We appreciate your feedback and hope to see you again soon!

March 03, 2024

We started out on Rocky road, but I would like to thank Brandon for putting in the effort and work to ensure I was satisfied. I also want to thank Dennis the service director also for his hard work. More

by Kimmiekat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We're glad to hear that Brandon and Dennis were able to turn things around and provide you with excellent service. We appreciate your feedback and look forward to serving you again in the future!

February 27, 2024

Service department is pretty good. Management not totally honoring coupons. Please read the fine print. More

by franklinanthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McWilliams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Franklin, thank you for sharing your feedback with us. We appreciate your kind words about our service department. We apologize for any confusion regarding coupons and will work on better communication in the future. Thank you for choosing Hawk CDJR!

February 22, 2024

I took my car for a sit electronic issue, the dealer did all they could to take care of the issue as soon as possible, it took a little longer than expected due to parts but at the end everything was taken More

by adamr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Adam, thank you for sharing your experience with us. We appreciate your patience as we worked to resolve the electronic issue with your car. We apologize for any delays due to parts, but we're glad to hear that everything was ultimately taken care of to your satisfaction. Thank you for choosing us!