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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.6
257 Reviews

257 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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June 18, 2020

always available for service, nice waiting room, quick response time, friendly and knowledgable employees especially Zaida in the service dept. he always takes care of my needs and follows up. More

by sharonbastek
Recommend Dealer
Yes
Employees Worked With
Zaida
Jun 29, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback, Sharon! We appreciate the 5-star review and are happy to hear you had a good experience. Drive safe and we look forward to working with you again.

June 17, 2020

I was able to make fairly good time with my repair. Definitely well done! The precautions being taken for COID 19 is up to par with medical requirements More

by Milochgo
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jun 18, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks! We hope you drive safe and will consider working with us again some time.

June 14, 2020

The service was excellent and the time game was also great. The friendly staff was very good.Thank for your service and we glad you’re doing well and still open More

by Almabagg
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks so much, Alma! We appreciate the great review and look forward to working with you again.

June 10, 2020

Que was awesome! Thank you so much for your attention to detail. The whole team was great, even the shuttle driver. Service was prompt and done right!! Thanks!! More

by LucyBr
Recommend Dealer
Yes
Employees Worked With
Que
Jun 12, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thank YOU, Lucy, for the great review! We're happy you had a good experience and look forward to working with you again.

June 08, 2020

express oil change everything went smoothly for oil change. While I was there they noticed a recall for my vehicle and were able to do the work while i waited. More

by christinecrabb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was just there for a service visit. Not sure the name of employees who helped me.
Jun 10, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review, Christine! We appreciate you choosing our dealership and hope you'll consider working with us again.

October 27, 2019

Highly recommend I recently just purchased a 2019 dodge charger sxt AWD Jason Lukasiewicz was kind, friendly and made it all possibl my second time buying a car from t More

by Wess1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lukasiewicz
Oct 29, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

We appreciate your repeat business. Thanks for choosing Hawk Chrysler Dodge Jeep for purchasing another vehicle. Enjoy your vehicle!

July 29, 2019

Great service I went it for Loud sounds comming from brakes it took them minutes to discover the issue . Very knowledgeable and courteous people and fast service More

by Lucky terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 01, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for visiting us to take care of the issue. We're glad you enjoyed a positive experience and we look forward to assisting you again.

July 27, 2019

Great Service Department! I frequently get my Jeep serviced at Hawk Auto and they are always very helpful with my service needs. I feel confident that I am getting superior se More

by Sue Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hahn, Oscar
Aug 01, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

We're happy to have your repeat business. Thanks for choosing Hawk CDJR to take care of your vehicle. See you when you need us again.

July 12, 2019

Poor service department Service department is the worst I have ever witness, they lie to the customers.its always a delay in service, even for minor work. They never call you More

by Carguy reese50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar,randy
Jul 15, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

We’re concerned about your feedback and we’d like to get more information about your experience. Please contact Jim Kinney, our General Manager at jimk@hawkcdj.com to discuss further and help us better serve you.

July 08, 2019

Worth The Wait I checked in to have my oil changed and tires rotated and the process was quick. I waited in the lounge area for about and hour and a half and my veh More

by Marylou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheree Rubens
Jul 09, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

We're glad you enjoyed your vehicle service visit! Thanks for letting us know what you liked about your experience. We look forward to assisting you again.