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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.7
241 Reviews

241 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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March 13, 2019

3 Month Check Up I brought my Compass in for the 3 month check up and oil change. I love the fact that the first oil change is free! Even though the service departme More

by Penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Vinas
Mar 14, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

We're excited that you had an enjoyable vehicle service visit! Thanks for letting us know how we did! We'll see you next time.

February 26, 2019

Ripped off! Brought my 07 Dodge Caliber in for a computer flash due to having had the tranmission changed. The service adivsor Oscar Aguirre did a terrible job. I More

by EG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Aguirre
Feb 27, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

Elpidio, We’re sorry to fall short of your expectations and we would like to know more details about this visit. Please contact Joe Crane, General Manager at jcrane@hawkcdj.com to discuss this further.

February 25, 2019

great service took my truck in service and was pleasantly surprise how quick the work was done and the professionalism of the staff. The wait time was shorter than More

by swilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Habee (sp) very nice lady!
Feb 26, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

We're happy to exceed your expectations! Thanks for letting us know how we did and we look forward to providing you with another positive experience next time.

February 16, 2019

Great Service by far!! I have been a long time customer and have always had a great experience! Thanks for all the good service you provide. My recent service on 2/14 was ex More

by dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They are all great!
Feb 19, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for your loyal business. We appreciate knowing that our team provided a positive experience. See you on your next visit!

January 31, 2019

Horrible service and customer service Let’s start with my service advisor ( Heba) she was very rude to me the whole time that my car was there and I had to talk to her I even have text mes More

by Shortieruff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Osca
Feb 01, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We apologize for your dissatisfying experience. Please contact Joe Crane, General Manager at jcrane@hawkcdj.com to discuss this further. We appreciate your business and hope to turn this around.

April 17, 2018

Had better days at Hawk Went to Hawk on April 7th had a 9:30 appt. arrived accordingly. Asked to have my steering column boot replaced as previously instructed by Hawk at a More

by VALINDA NEELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier L. Roman
January 17, 2018

Horrible place Brought my truck in for maintenance spent $2,600 for repair and in the Process of this my truck was hit by one of the technicians. The manager Randy More

by Disappointed customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager Randy
May 16, 2017

Great Service!! Came into service and I was in and out! The staff was very friendly. The advisor who assisted me in my experience at this location was Heba. She was v More

by Ehassan32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heba Hanieh
January 25, 2017

DISHONEST PRACTICES AT HAWK CHRYSLER JEEP DODGE I purchased a brand new loaded out Jeep Wrangler back in February 2014, cash deal. I traded in 2 different cars and the rest cash. Due to the deal bei More

by Ted 2016 RAM 3500 diesel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather, Sam, Tom Crane, Joe Crane And Robert
September 05, 2016

Great service!!! Great people!!! I had a recall on my Chrysler 300 they were quick and courteous, Mr. Hightower was of wonderful help. I'll recommend them to anyone looking for a new More

by Avis.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Divis R Hightower
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