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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.6
244 Reviews

244 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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June 10, 2020

Que was awesome! Thank you so much for your attention to detail. The whole team was great, even the shuttle driver. Service was prompt and done right!! Thanks!! More

by LucyBr
Recommend Dealer
Yes
Employees Worked With
Que
Jun 12, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thank YOU, Lucy, for the great review! We're happy you had a good experience and look forward to working with you again.

June 08, 2020

express oil change everything went smoothly for oil change. While I was there they noticed a recall for my vehicle and were able to do the work while i waited. More

by christinecrabb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was just there for a service visit. Not sure the name of employees who helped me.
Jun 10, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review, Christine! We appreciate you choosing our dealership and hope you'll consider working with us again.

October 27, 2019

Highly recommend I recently just purchased a 2019 dodge charger sxt AWD Jason Lukasiewicz was kind, friendly and made it all possibl my second time buying a car from t More

by Wess1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lukasiewicz
Oct 29, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

We appreciate your repeat business. Thanks for choosing Hawk Chrysler Dodge Jeep for purchasing another vehicle. Enjoy your vehicle!

July 29, 2019

Great service I went it for Loud sounds comming from brakes it took them minutes to discover the issue . Very knowledgeable and courteous people and fast service More

by Lucky terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 01, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for visiting us to take care of the issue. We're glad you enjoyed a positive experience and we look forward to assisting you again.

July 27, 2019

Great Service Department! I frequently get my Jeep serviced at Hawk Auto and they are always very helpful with my service needs. I feel confident that I am getting superior se More

by Sue Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hahn, Oscar
Aug 01, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

We're happy to have your repeat business. Thanks for choosing Hawk CDJR to take care of your vehicle. See you when you need us again.

July 12, 2019

Poor service department Service department is the worst I have ever witness, they lie to the customers.its always a delay in service, even for minor work. They never call you More

by Carguy reese50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar,randy
Jul 15, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

We’re concerned about your feedback and we’d like to get more information about your experience. Please contact Jim Kinney, our General Manager at jimk@hawkcdj.com to discuss further and help us better serve you.

July 08, 2019

Worth The Wait I checked in to have my oil changed and tires rotated and the process was quick. I waited in the lounge area for about and hour and a half and my veh More

by Marylou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheree Rubens
Jul 09, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

We're glad you enjoyed your vehicle service visit! Thanks for letting us know what you liked about your experience. We look forward to assisting you again.

June 28, 2019

Great Service I came in for a recall. Everything went smoothly. I was checked right in and waited only 45 minutes, although the recall notice said I would probably More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Jul 01, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for allowing us the chance to work on the recall repair for you. We're glad we exceeded your expectations! Let us know if you need anything else.

June 07, 2019

Great service This service department is far above what I've come to expect from dealer service. They aren't the closest dealer service to my house, but the extra More

by Meg S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hahn
Jun 10, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for letting us know how we did! We're glad our service team provided an amazing vehicle service visit for you. We appreciate you for traveling to us. We look forward to your next visit.

May 21, 2019

Very Professional Very professional and friendly service , The staff keeps you informed on the progress they are making , once complete they answer all your questions w More

by Rich B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sheree Rubens
May 24, 2019 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for providing details of your 5-star vehicle service visit! We're excited that you were satisfied with your experience! See you next time.