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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.6
257 Reviews

257 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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August 22, 2020

Great service. Kept me updated on services from beginning to end of work through text messaging. Which is a great idea. I an Very satisfied More

by misstrice007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 31, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

We're so glad to hear it! Drive safe and feel free to reach out with additional questions.

August 20, 2020

We shifted our service business for our 2 Jeeps from another dealership to Hawk to follow the excellent service we knew we'd get from Roger Mansfield. More

by tkhagopian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Mansfield
Aug 20, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review- and for trusting us with your business! We really appreciate it and look forward to working with you again.

August 15, 2020

My experience was excellent. Customer service representatives were very friendly and helpful. The service was completed in the time frame that was given. They even sent video of overall work that More

by Dodge Jay
Recommend Dealer
Yes
Employees Worked With
Taylor Else
Aug 17, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Jay, Thanks for the feedback. We're happy to hear you were happy with your recent visit! Drive safe and we hope you'll consider working with us again.

August 04, 2020

Great service once I was able to get in. There can be a problem getting to talk with a service provider. It took me 2 days. Oscar is always pleasant and helpful More

by Love_betty1816
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 12, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the feedback, Betty! We're glad to hear you ended up having a positive experience. Thanks for choosing us and we look forward to working with you again.

August 01, 2020

Very little waiting time. Fast service. Best of all, there was no attempt to upsell. Usually I am told that every filter and belt Is putting my family in danger. More

by Jkkd5467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alan ruvalcaba
Aug 12, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

We're glad to hear you had such a positive experience! Thanks so much for choosing our dealership and we hope you'll consider working with us again.

July 16, 2020

Service rep. Polite and efficient. Gave a reasonable time for work to be done. I own 2 Jeep Grand Cherokees, 1 Jeep Cherokee and 1 Jeep Compass. More

by joseph.byrnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
justin eick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

We're glad to hear it, Joseph! Thanks for choosing our dealership. We wish you safe travels and look forward to working with you again.

July 14, 2020

Thank you for good and efficient service. It is a pleasure to receive service from your dealership. I will return soon for my next service More

by mekitam
Recommend Dealer
Yes
Employees Worked With
JASON BELTRAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

We're glad to hear it! Thanks for choosing us and we look forward to working with you again.

July 08, 2020

Professional, courteous & up front...I switched to Hawk for a reason and I’m not disappointed! Service department is Aces! I would recommend them to all family and friends! More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
JASON BELTRAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Else
Jul 10, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

We appreciate the 5-star review and are happy to hear you had a good experience. Drive safe and we look forward to working with you again.

July 04, 2020

I purchased my Jeep at Hawk and i,ve had two Oil changes since I did so.Each time i was treated very well and the service was just find. I will always bring my Jeep to Hawk for all my need,s They are good p More

by fcjr42
Recommend Dealer
Yes
Employees Worked With
alan ruvalcaba, Brian Gagliano, Taylor Else
Jul 06, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thank YOU for the great review! We appreciate you choosing our dealership and look forward to working with you again.

June 26, 2020

great job again My service advisor Dean did a great job was professional and friendly got it done a painless as possible Hawks has always been good, never an issue. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Service advisor
Jun 29, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks, Joe! We appreciate your continued business and the wonderful review. We look forward to working with you again. Drive safe.

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