Hawk Chrysler Dodge Jeep Ram - Service Center
Forest Park, IL
257 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center
Brought in for oil change and they also took care of two recalls and rotated tires all in a very timely matter. Excellent service worth the 45 minute drive recalls and rotated tires all in a very timely matter. Excellent service worth the 45 minute drive More
I have to say that my experience at Hawk was amazing. Justin E. was welcoming, kind, knowledgeable and fun to speak with. He listened to what I wanted and made the deal happen in record timing. If you w Justin E. was welcoming, kind, knowledgeable and fun to speak with. He listened to what I wanted and made the deal happen in record timing. If you want top tier service, enter the main door and work with Justin E who sits near the entrance! The financing personnel were also very helpful and the closing paperwork process was quick and simple. Thank you all! More
My service visit was excellent from start to finish. The service adviser was knowledgeable, friendly and helpful. He explained everything fully, letting me know just when he expected the work to be done. service adviser was knowledgeable, friendly and helpful. He explained everything fully, letting me know just when he expected the work to be done. More
Excellent and quick service, no appointment needed for oil change/ tire rotation. Q was responsive to my vehicle needs, so I’ll definitely be back!! oil change/ tire rotation. Q was responsive to my vehicle needs, so I’ll definitely be back!! More
Great service and fixed one of the major issues. Would definitely come back here instead of any other facility since they were giving me the wrong recommendations. definitely come back here instead of any other facility since they were giving me the wrong recommendations. More
Evelyn was polite, courteous and very knowledgeable regarding my vehicle concerns. She completed my request quickly and professionally. Awesome experience Evelyn And I appreciate you! regarding my vehicle concerns. She completed my request quickly and professionally. Awesome experience Evelyn And I appreciate you! More
The staff is always great. They are friendly and thorough. It seems they can always get me in. Can’t believe an oil change costs $73! That seems way out of line thorough. It seems they can always get me in. Can’t believe an oil change costs $73! That seems way out of line More
courteous and competent service reps - who did NOT try to sell additional (unneeded) services; prompt and efficient service to the vehicle; good service package. THANKS sell additional (unneeded) services; prompt and efficient service to the vehicle; good service package. THANKS More
I had warranty work done here for paint bubbling up on the hood of my Grand Cherokee Trailhawk. When I picked it up it took them over an hour to even find my car and then I see that they never put the hoo the hood of my Grand Cherokee Trailhawk. When I picked it up it took them over an hour to even find my car and then I see that they never put the hood stripe on after they painted the new hood. They told me they would reach out to get the stripe put on after the paint cured, they never did. Covid 19 hits a few weeks later and now I have tried about 10 times just to get someone to call me back and the no one ever does. Do not get your car serviced here, they are extreme unorganized and never return emails or phone calls. More
Service was OUTSTANDING today! I dropped off a tire with a nail. I was called a little over an hour later and said that it was ready. When I cam e back for the installation. It took 5 minutes! I cannot a nail. I was called a little over an hour later and said that it was ready. When I cam e back for the installation. It took 5 minutes! I cannot express my gratitude for the exceptional service. I worked with Carlos. He was so wonderful!!!1 More