Hawk Chrysler Dodge Jeep Ram - Service Center
Forest Park, IL
242 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center
Evelyn was polite, courteous and very knowledgeable regarding my vehicle concerns. She completed my request quickly and professionally. Awesome experience Evelyn And I appreciate you! regarding my vehicle concerns. She completed my request quickly and professionally. Awesome experience Evelyn And I appreciate you! More
The staff is always great. They are friendly and thorough. It seems they can always get me in. Can’t believe an oil change costs $73! That seems way out of line thorough. It seems they can always get me in. Can’t believe an oil change costs $73! That seems way out of line More
courteous and competent service reps - who did NOT try to sell additional (unneeded) services; prompt and efficient service to the vehicle; good service package. THANKS sell additional (unneeded) services; prompt and efficient service to the vehicle; good service package. THANKS More
I had warranty work done here for paint bubbling up on the hood of my Grand Cherokee Trailhawk. When I picked it up it took them over an hour to even find my car and then I see that they never put the hoo the hood of my Grand Cherokee Trailhawk. When I picked it up it took them over an hour to even find my car and then I see that they never put the hood stripe on after they painted the new hood. They told me they would reach out to get the stripe put on after the paint cured, they never did. Covid 19 hits a few weeks later and now I have tried about 10 times just to get someone to call me back and the no one ever does. Do not get your car serviced here, they are extreme unorganized and never return emails or phone calls. More
Service was OUTSTANDING today! I dropped off a tire with a nail. I was called a little over an hour later and said that it was ready. When I cam e back for the installation. It took 5 minutes! I cannot a nail. I was called a little over an hour later and said that it was ready. When I cam e back for the installation. It took 5 minutes! I cannot express my gratitude for the exceptional service. I worked with Carlos. He was so wonderful!!!1 More
We shifted our service business for our 2 Jeeps from another dealership to Hawk to follow the excellent service we knew we'd get from Roger Mansfield. another dealership to Hawk to follow the excellent service we knew we'd get from Roger Mansfield. More
My experience was excellent. Customer service representatives were very friendly and helpful. The service was completed in the time frame that was given. They even sent video of overall work that representatives were very friendly and helpful. The service was completed in the time frame that was given. They even sent video of overall work that may need attention More
Great service once I was able to get in. There can be a problem getting to talk with a service provider. It took me 2 days. Oscar is always pleasant and helpful problem getting to talk with a service provider. It took me 2 days. Oscar is always pleasant and helpful More
Very little waiting time. Fast service. Best of all, there was no attempt to upsell. Usually I am told that every filter and belt Is putting my family in danger. there was no attempt to upsell. Usually I am told that every filter and belt Is putting my family in danger. More