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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.6
247 Reviews

247 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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March 19, 2021

Ray was Extremely Knowledgeable, understanding, and he provided Great Customer Service!! As difficult of a year this has been The team took great care of my vechile and I am a satisfied customer. Thank yo More

by jennifer0313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Mar 22, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review, Jennifer! Feel free to stop by anytime. See you next time!

February 13, 2021

This is the second time I been there for service to my car. I will thank Annie once again for her great customer care service More

by brown5310
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Annie
Feb 15, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks so much for the great review! We're happy you had such a positive experience. Drive safe and we look forward to your next visit.

February 03, 2021

Great service got my battery replaced and installed in about 1 hour very Convenient location not far from my house like 15 minutes away will return again for future service. More

by quetell70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annmarie
Feb 04, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review! We're glad we could get your car serviced and back out on the road on time. If there is anything else we can do, give us a call or stop in. Drive safe, and have a great day!

January 31, 2021

The staff was professional & courteous. The service advisor Steve kept me informed with the services recommended to repair my car & the costs. Very much appreciated. More

by T.W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Service Advisor
Feb 01, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the feedback T.W! We're glad we could get you back out on the road and informed. If you need anything else, please give us a call or stop in. Thank you!

January 20, 2021

Roger was very personable and knowledgeable. My car was quickly attended to while i waited. The waiting area was very nice as well. Although i did not purchase my car from Hawk, I will return to have my c More

by G. ROCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
Jan 21, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the review! We love to hear about the great service our customers receive when they come in. If there is anything else we can do for you, please give us a call! Drive safe!

January 06, 2021

In and out quick on an oil change and tire rotation. Thank you to ray the service manager Oscar and Alex. Will be back, for sure. Drove all the way from will county because the local dealer, you had to More

by jimkinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Oscar and Alex
Jan 07, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the feedback, Jim! We appreciate you making the drive and trusting us to service your car. If you need anything else stop by. Drive safe and thank you for choosing Hawk CDJ!

January 04, 2021

Extremely pleasant, organized, and professional! Brought my vehicle in for an oil change and multi point inspection. Very quick and clean. Will definitely be back! More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Ray, alan ruvalcaba, Brian Gagliano
Jan 05, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the review, Kyle! We're glad we could get your service done and that we were up to your standards. If there is anything else we can do for you, feel free to give us a call! Thank you, and drive safe.

November 26, 2020

Great new feature with video in text for service update. BUT, the issues i brought the jeep in for surfaced again next day so now need another visit. More

by Bovuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Service Manager
November 25, 2020

Alex was very helpful and customer service was very friendly and fast. This is my fifth Jeep and the fourth from this dealership and will be coming back for service, and when I'm ready for a new vehic More

by donnakern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Else
Nov 30, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

We're so happy to hear it, Donna! Thanks for choosing us and we look forward to working with you.

October 29, 2020

People are friendly. Service is great. And no high pressure 'upselling' of things I don't want or need. I plan to keep using Hawk for all my Jeep service needs. And when it is time to buy my next ve More

by Jeep Wrangler Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quetzalcoatl Torres
Nov 03, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the wonderful rating! We really appreciate it. Safe travels and we look forward to working with you again.

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