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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.7
242 Reviews

242 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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October 01, 2021

Christian's customer service skills are outstanding. He was professional, informative, and courteous. He made sure I left feeling like a valued customer. More

by maribel_muniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian in Service
Oct 04, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the feedback! We are so glad that we could help you get driving. Come back soon!

July 31, 2021

Everything was great and went smooth the service department is great that’s why I bring my Ram Promaster to Hawk they are not the closest dealer to me but its well worth the extra travel More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodger
Aug 02, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks so much for the perfect rating! We appreciate that you chose us and hope to see you again.

July 28, 2021

Great service experience with their express line. They were able to quickly take care of my needed maintenance items. Thanks and would def use them again for my work fleet repairs. More

by JimB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Rodriguez, Taylor Else
Jul 29, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience, and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again!

July 15, 2021

Worked with AnnMarie Sedlacek on a flat tire with a nail in it. Absolutely Fantastic! Needed a new tire. Had to buy 2 to get a match. AnnMarie was so ingenious! Decided to use my full size tire as my s More

by teachkoala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Marie Sedlacek
Jul 16, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience, and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

Jul 16, 2021 -

teachkoala responded

I did not receive the questionnaire from Jeep to assess the dealership. Can you send that again? Thank you! Mary Ann

July 01, 2021

The service department at this dealership is very good. Efficient and courteous. However, 1,000 cars with 5mm between them makes it like navigating a mine field. Never have I seen a better place to get More

by oread54@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember name, but very nice
Jul 06, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the feedback. We apologize if you felt our lot was crowded. We will take this into consideration in the future. Thank you for choosing Hawk!

June 27, 2021

Ivan is the best service person I have ever worked with! More

by Robin Larson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
Jun 28, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks, Robin! We will pass this on to Ivan so he knows you had a great experience. Drive safe and come again!

June 23, 2021

Performed oil and oil filter change and removed nail in tire within 90 minutes or so. More

by IDMan63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 24, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

We're glad to hear it! Thanks for the positive review!

May 18, 2021

Technician did an excellent job on his video. He thoroughly examined my vehicle and recommended the necessary services needed to keep the van in excellent condition. Oscar and Roger have been my ser More

by Pleased customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
May 19, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the 5-star rating! We appreciate your business and are glad we could get your vehicle back out on the road. Please give us a call if you need anything else. Drive safe!

April 29, 2021

AnnMarie the service writer was just superb! Extremely helpful. Kept me informed of my repairs. Gave great advice. Highly recommended! AnnMarie is a welcome addition to your staff!!! More

by teachkoala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnnMarie Sedlacek
Apr 30, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

April 26, 2021

Doors opened a little late, however, once in the service was excellent. I was in and out in record time. I got an oil change and my tires rotated. More

by decynthia.bomar-brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Rodriguez
Apr 27, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the great review! We appreciate your business. If there is anything else we can do for you, please give us a call. We hope to see you again soon!

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