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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.6
247 Reviews

247 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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October 14, 2021

I love it because when I call I get the answers I need and when I come in to get waited on they get right on it and I'm out in no time every one is so nice. More

by jereathabrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
Oct 15, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for choosing Hawk! We appreciate your business and look forward to seeing you again.

October 12, 2021

Everyone at the dealership is polite and courteous, something you rarely find these days. The service was excellent and the tech showed me new features I didn't understand from the owner manual. I ho More

by oavilcek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Huitron
Oct 13, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks so much for the feedback! We appreciate you taking the time to review us. We hope to see you again in the future!

October 07, 2021

I had a very good experience at the dealer!! Very professional. Happy with the work done!! More

by awv145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 08, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for visiting us! It's always great to hear our customers' feedback. Please drive safe, and we will see you in the future!

October 07, 2021

This dealership is always sincere and helpful. They are efficient and always provide excellent customer service. More

by Nsmithiron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
justin eick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan. Francis.
Oct 08, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you so much! We appreciate your business and look forward to working with you again.

October 01, 2021

Great service and very helpful in the service department. They were also quick and they gave me a free car wash More

by laguerrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 04, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

October 01, 2021

Christian's customer service skills are outstanding. He was professional, informative, and courteous. He made sure I left feeling like a valued customer. More

by maribel_muniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian in Service
Oct 04, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the feedback! We are so glad that we could help you get driving. Come back soon!

July 31, 2021

Everything was great and went smooth the service department is great that’s why I bring my Ram Promaster to Hawk they are not the closest dealer to me but its well worth the extra travel More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodger
Aug 02, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks so much for the perfect rating! We appreciate that you chose us and hope to see you again.

July 28, 2021

Great service experience with their express line. They were able to quickly take care of my needed maintenance items. Thanks and would def use them again for my work fleet repairs. More

by JimB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Rodriguez, Taylor Else
Jul 29, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience, and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again!

July 15, 2021

Worked with AnnMarie Sedlacek on a flat tire with a nail in it. Absolutely Fantastic! Needed a new tire. Had to buy 2 to get a match. AnnMarie was so ingenious! Decided to use my full size tire as my s More

by teachkoala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Marie Sedlacek
Jul 16, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience, and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

Jul 16, 2021 -

teachkoala responded

I did not receive the questionnaire from Jeep to assess the dealership. Can you send that again? Thank you! Mary Ann

July 01, 2021

The service department at this dealership is very good. Efficient and courteous. However, 1,000 cars with 5mm between them makes it like navigating a mine field. Never have I seen a better place to get More

by oread54@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember name, but very nice
Jul 06, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the feedback. We apologize if you felt our lot was crowded. We will take this into consideration in the future. Thank you for choosing Hawk!

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