Hawk Chrysler Dodge Jeep Ram - Service Center

Took in my Jeep Grand Cherokee in for service it needed and oil change. I was hesitant since it was noon and a Friday but because it was long overdue I could not wait any longer. I was surprised lobby wa and oil change. I was hesitant since it was noon and a Friday but because it was long overdue I could not wait any longer. I was surprised lobby was busy, floor was busy, did not matter! I was in and out, my concerns were addressed and beyond. Thank you! More

Had a great experience at Hawk. After having a bad experience at Roesch Chrysler the same day. experience at Roesch Chrysler the same day. More

I was very impressed with the service and the no how. Found want was wrong fast. Found want was wrong fast. More

Never had a problem when I taken my car for service really fast and always point forward really fast and always point forward More

In an out in no time customer service was top notch and exellent. Honest and truthful. exellent. Honest and truthful. More

My oil light came on yesterday. I took a chance on dropping in since I was in the area. I was in and out in 30 minutes. Thanks for getting me in and out on my off day…. dropping in since I was in the area. I was in and out in 30 minutes. Thanks for getting me in and out on my off day…. More

Amazing experience. Ivan had me in and out in no time. Perfect explanation of everything. On of the female service consultants made more coffee for me when I asked. So kind and pleasant. I wouldn't hesit Perfect explanation of everything. On of the female service consultants made more coffee for me when I asked. So kind and pleasant. I wouldn't hesitate to come back to this location More

Excellent service. Fast. Courteous. Helpful. Clean waiting area. Understanding that I need to get to work waiting area. Understanding that I need to get to work More

I was greeted promptly upon entering the Express Oil Change garage entrance. Very knowledgeable and polite staff. I will definitely be returning for more service of my vehicle. Change garage entrance. Very knowledgeable and polite staff. I will definitely be returning for more service of my vehicle. More

I went to get an oil change and a faulty part was put in my 2021 Dodge Changer which caused the oil to shoot out from the top leaking down through to the bottom of the car. I was told even though the oil lo my 2021 Dodge Changer which caused the oil to shoot out from the top leaking down through to the bottom of the car. I was told even though the oil low light was on to drive it back to them so they would be able to see if the fault was theirs or mine. I asked would that mess up the engine they said no just bring it back then after be emotional about it while driving back they said they would send me a tow truck and they did. When I got back to the dealership the said they would put a new part in and change the oil. I asked them to check the engine to make sure was okay they said they would they visually inspected my car by putting it in the air for about five to ten minute then drive it to the back where it was not touched for over an hour and I just sat thinking they needed more time but I have a vehicle alert system in my car they alerts me when the car moves and it never move when the door opens or closes and it was not touched for over an hour while I waited. I have not drive my car since I left the dealer because I jerked hard on me and I have a kid don’t want anything to happen. All the pictures and videos I took before bringing it back just made me question why when I asked them to keep it over night to do an over all check I was told we do t have any loaner cars to do that. More