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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.6
244 Reviews

244 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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March 06, 2022

I didn’t even want to give this place 1 star. There service here is the worst. I recently bought a grand Wagoneer 2022. That I was have a battery problem with. My truck has been here for 2 days. More

by Anthonycompean
Customer Service
Recommend Dealer
No
Employees Worked With
Service department Ray, Jerry
Mar 07, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

Anthony, Thanks for taking the time to reviews us. We’re sorry if we didn’t get a chance to look at your vehicle. We’d like to speak with you about what happened. Please contact our General Manager, Jim Kinney, at jimk@hawkcdj.com when you can.

Mar 07, 2022 -

Anthonycompean responded

When I was there for an hour. Asking to speak to the upper management. No body came to talk to me

March 05, 2022

Exelent service fast and they are so friendly thank you I will be back there and I will recomendé to my friends More

by linasol56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOEL ANDRADE
Mar 07, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you so much! We're so glad you had a great experience. Give us a call if you have any questions!

February 25, 2022

Took in my Jeep Grand Cherokee in for service it needed and oil change. I was hesitant since it was noon and a Friday but because it was long overdue I could not wait any longer. I was surprised lobby wa More

by A. Rosales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TINO GUZMAN
Feb 28, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you so much for the 5-star rating! Drive safe and we look forward to working with you again.

February 13, 2022

Had a great experience at Hawk. After having a bad experience at Roesch Chrysler the same day. More

by kennethmcewen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you! We're glad we could turn your day around. If you need anything else, don't hesitate to reach out!

February 12, 2022

I was very impressed with the service and the no how. Found want was wrong fast. More

by cubsdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCullough
Feb 14, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

This is great to hear! Our service techs work hard to get our customers in and out, and we're glad that they could help you. Thank you for choosing Hawk CDJR!

January 31, 2022

Never had a problem when I taken my car for service really fast and always point forward More

by adalbertorabadan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
4.0
This rating includes all reviews, with more weight given to recent reviews.
justin eick
4.0
This rating includes all reviews, with more weight given to recent reviews.
enrique herrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
JASON BELTRAN
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lukasiewicz, Alexander Rodriguez, TINO GUZMAN, RYAN CASTANEDA, JOEL ANDRADE, AARON MAZZONI
Feb 01, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for rating us! We appreciate you stopping in. If there is anything else you need, please give us a call.

January 19, 2022

In an out in no time customer service was top notch and exellent. Honest and truthful. More

by mariomaduro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
justin eick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

That's great, Mario. Glad to hear you had a 5-star experience at our lot. If there is anything else you need, please give us a call or stop in.

December 30, 2021

My oil light came on yesterday. I took a chance on dropping in since I was in the area. I was in and out in 30 minutes. Thanks for getting me in and out on my off day…. More

by Nekisha71
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 04, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

December 23, 2021

Amazing experience. Ivan had me in and out in no time. Perfect explanation of everything. On of the female service consultants made more coffee for me when I asked. So kind and pleasant. I wouldn't hesit More

by robert.maize
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan in service
Dec 27, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks so much for the perfect rating! We appreciate that you chose us and hope to see you again.

December 22, 2021

Excellent service. Fast. Courteous. Helpful. Clean waiting area. Understanding that I need to get to work More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance man
Dec 27, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks, Trish! We appreciate your feedback and hope to see you again soon. Drive safe!

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