Hawk Chrysler Dodge Jeep Ram - Service Center
Forest Park, IL
247 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center
We bought a 2017 Chrysler Pacifica in 2020 with very low mileage in great condition. We purchased a full extended warranty from ALLY and there was a blemish on the hood. The service department was very low mileage in great condition. We purchased a full extended warranty from ALLY and there was a blemish on the hood. The service department was very easy to deal with and everyone was very personable and they replaced the hood and painted it. Looks excellent and they stood on their word at no cost to me. We went back to Hawk just a few days ago due to driver side led light was not working and it was very expensive to purchase. I set up a service call and Hawk ordered the part and informed me that i also had a recall that will be addressed while the light was being replaced and we learned the driver seat memory needed attention. I brought the vehicle in at 7am and it was done by 4pm with everything fixed and my warranty only cost me $100.00 This is a great dealership who treat people with professionalism and give advice to our needs. The dealership is very clean and even the sales people are friendly and not pushy. I would definitely recommend this dealership for service, parts and when i need to update my vehicle this is where i will come to buy. THANK YOU HAWK PERSONNEL for a wonderful experience. More
Honest, Reliable and very accommodating. Provided excellent customer service. Provided car as promised. Service Advisor was Great! His name is Michael Provided excellent customer service. Provided car as promised. Service Advisor was Great! His name is Michael More
Everyone was great. Explained everything, very professional and timely. Fixed issue and car came back sparkling clean. Highly recommend. Explained everything, very professional and timely. Fixed issue and car came back sparkling clean. Highly recommend. More
Great service and I purchased my wrangler from there and great customer service. That’s why I keep coming back . great customer service. That’s why I keep coming back . More