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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.6
245 Reviews

245 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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July 15, 2023

Fast service. Good communication with service representative. Got in and out the same day. Had to have my infotainment head unit replaced More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
Jul 17, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review! We're glad you had a fast service experience with us and that our service representative communicated well throughout the process. We always strive to get our customers back on the road as soon as possible. If you need any further assistance with your infotainment head unit or any other issues with your vehicle, please feel free to let us know. Have a wonderful day!

July 13, 2023

Thanks for all your help. I will return for my next service. Thanks again for your help More

by Pdbyvon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

You are very welcome! It was a pleasure assisting you with your service needs. We are thrilled to hear that you had a positive experience with us, and we look forward to seeing you again soon! Take care!

July 08, 2023

Fast clean service. In and out without any issues. Pretty much no wait for express oil service. More

by dsetag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the review! We're so happy that you found our express oil service fast and clean, with no wait or issues. Your kind words mean a lot to us, and we'll keep working hard to provide great service. Don't hesitate to contact us if you need anything else. Have a great day!

July 07, 2023

Everyone was very professional and polite, Everyone was also very knowledgeable about taking of my needs for my truck. More

by e40lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AARON MAZZONI
Jul 11, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the amazing review! We're glad you found our team professional, polite, and knowledgeable. We appreciate your support and hope to see you again soon. Don't hesitate to reach out if you have any questions or needs. Happy driving!

July 02, 2023

Service was performed promptly and efficiently. Wait time was not mentioned by service department, but was kept at a minimum. More

by klestilr
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No name of employee
Jul 03, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We're glad to hear that our service department was able to perform the service promptly and efficiently. We apologize for not mentioning the wait time, but we're happy to hear that it was kept at a minimum. We hope to continue providing excellent service to you in the future!

June 27, 2023

As always service/staff extremely knowledgeable and friendly. Unfortunately, this visit.. I couldn’t get the radio fixed to my patriotic, due to part discontinued by jeep. So, I am without a radio fo More

by Myboygoofy61
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Regelio
Jun 28, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the review! We're glad you found our staff knowledgeable and friendly. We understand your frustration with the radio issue. Feel free to email our General Manager, Jim Kinney, at jimk@hawkcdj.com so we can address any of your questions. We appreciate your feedback and hope to serve you again in the future!

June 23, 2023

Rogelio was fantastic. I walked in to get information on my car brakes. I spoke with Rogelio who was attentive, professional and got the brakes done that day! More

by m-m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I spoke with Rogelio in the Service Dept.
Jun 26, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

We are absolutely delighted to hear about your wonderful experience with us! Rogelio is a true professional, and we're glad to know that he was able to provide you with the attentive service you deserve. Thank you for choosing our service and we look forward to serving you again in the near future!

June 17, 2023

Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent What more can I say 👍 More

by Joe-bustos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Wow, thank you for the amazing review, Joe! We're so glad to hear that you had an excellent experience with us. We appreciate your business and hope to see you again soon!

June 14, 2023

We bought a 2017 Chrysler Pacifica in 2020 with very low mileage in great condition. We purchased a full extended warranty from ALLY and there was a blemish on the hood. The service department was very More

by devriesj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger in service dept. Excellent
Jun 15, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

We're absolutely thrilled to hear about your positive experience with us! It's great to know that our service department went above and beyond to meet your needs and that you found our salespeople to be friendly and our facilities clean. We genuinely appreciate your business and can't wait to have the opportunity to serve you again in the future. Thanks a bunch for choosing Hawk CDJ!

June 07, 2023

Honest, Reliable and very accommodating. Provided excellent customer service. Provided car as promised. Service Advisor was Great! His name is Michael More

by Kimmiekat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jannotta
Jun 08, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found our team to be honest, reliable, and accommodating. Providing top-notch customer service is our priority, and we're glad to have met your expectations. Please don't hesitate to let us know if there's anything else we can do for you. Happy driving!

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