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Hawk Chrysler Dodge Jeep Ram - Service Center
Forest Park, IL
254 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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254 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center
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March 11, 2025
Excellent treatment all around. Javier Roman (Service Advisor) is OUTSTANDING! We may have only come in for service, but Javier's treatment and care is why we will be purchasing ne Javier Roman (Service Advisor) is OUTSTANDING! We may have only come in for service, but Javier's treatment and care is why we will be purchasing new vehicles from Hawk Ram in the future. More
by tattoo22angel
Employees Worked With
March 10, 2025
Friendly, excellent, knowledgeable, honest customer service. I felt like a valued, VIP customer. I was treated like a celebrity, and I'll definitely spread the word! service. I felt like a valued, VIP customer. I was treated like a celebrity, and I'll definitely spread the word! More
by Kay Abron
Employees Worked With
March 01, 2025
Great customer service very courtesy accommodating with a loaner car so I would be inconvenience loaner car so I would be inconvenience More
by 1055jackie
Employees Worked With
February 26, 2025
Great service I definitely recommend they fix my car just on time costumers service is really good too on time costumers service is really good too More
by Roquelina
Employees Worked With
February 19, 2025
I. Came in for an oil change and tires rotation and it was great.Period was great.Period More
by jay8263
Employees Worked With
February 10, 2025
Great customer service, great job with maintenance work and inspection, as well as pretty fast service. and inspection, as well as pretty fast service. More
by White05
Employees Worked With
February 05, 2025
I WAS NOT AT ALL PLEASED WITH THE SERVICE DEPT, ON THE WAY I WAS TREATED ON THE SERVICE AND REPAIR OF MY 2020 DODGE RAM 1500. I WAS CHARGED A $195.00. FOR WARRANTY COVERED REPAIRS DONE ON MY 2020 DODGE R WAY I WAS TREATED ON THE SERVICE AND REPAIR OF MY 2020 DODGE RAM 1500. I WAS CHARGED A $195.00. FOR WARRANTY COVERED REPAIRS DONE ON MY 2020 DODGE RAM 1500. WHEN I ASKED THE SERVICE DEPT, WHAT CAUSED MY VEHICLE TO SHUT DOWN LIKE IT DID, THE SERVICE PERSON WAS UNABLE TO GIVE ME A VALID REASON WHY. IM STILL CONFUSED ON WHY WAS I CHARGED FOR THE REPAIRS DONE WERE COVERED UNDER THE WARRANTY ON MY 2020 DODGE RAM 1500. I JUST WOULD LIKE A REAL EXPLANATION, ABOUT WHAT WAS REALLY WRONG WITH MY VEHICLE AND WHAT DID IT REALLY TAKE TO GET IT BACK UP AND RUNNING AGAIN. IM THANKFUL THAT IT WAS ABLE TO BE REPAIRED. More
by dhumphrey18
Employees Worked With
February 03, 2025
I worked with General Manager Jim Kinney and Javier in the service department. Top notch service and communication throughout. The dealership is 30 minutes from my house with several local places closer. the service department. Top notch service and communication throughout. The dealership is 30 minutes from my house with several local places closer. I go there because they are the best and they go the extra mile for their customers. More
by ryanb
February 03, 2025
Poor customer service. ..three and a half hours for a oil change...no updates on service...too dependent on texts & emails ..three and a half hours for a oil change...no updates on service...too dependent on texts & emails More
by ttribble65
Employees Worked With
January 17, 2025
U come in for service they get u in a defensive ot no problem professionals problem professionals More
by Roy orr
Employees Worked With
