Hawk Chrysler Dodge Jeep Ram - Service Center
Forest Park, IL
257 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center
Service is always great at this location so much that I travel whenever service is needed for my vehicle. Love the video from, the mechanic giving an update of work done to vehicle. travel whenever service is needed for my vehicle. Love the video from, the mechanic giving an update of work done to vehicle. More
I've been coming here for years. Always great service and when I did have issues, they made sure to take care of it and accommodate me. I like that they now have a system where the Always great service and when I did have issues, they made sure to take care of it and accommodate me. I like that they now have a system where they record a video of what service is being done and text it to my phone. More
My last experience wasn't very satisfying i had an oil change and asked for a tire rotation and to check my breaks, I got the oil change but was told that I didn't need the rotation, and then I noticed change and asked for a tire rotation and to check my breaks, I got the oil change but was told that I didn't need the rotation, and then I noticed a warning light on my dash board that was not on before I told the technician he told me that it should go off after I drive for a while, it's still on after a week what can I do to resolve this??? More
Excellent treatment all around. Javier Roman (Service Advisor) is OUTSTANDING! We may have only come in for service, but Javier's treatment and care is why we will be purchasing ne Javier Roman (Service Advisor) is OUTSTANDING! We may have only come in for service, but Javier's treatment and care is why we will be purchasing new vehicles from Hawk Ram in the future. More
Friendly, excellent, knowledgeable, honest customer service. I felt like a valued, VIP customer. I was treated like a celebrity, and I'll definitely spread the word! service. I felt like a valued, VIP customer. I was treated like a celebrity, and I'll definitely spread the word! More
Great customer service very courtesy accommodating with a loaner car so I would be inconvenience loaner car so I would be inconvenience More
Great service I definitely recommend they fix my car just on time costumers service is really good too on time costumers service is really good too More
I. Came in for an oil change and tires rotation and it was great.Period was great.Period More
Great customer service, great job with maintenance work and inspection, as well as pretty fast service. and inspection, as well as pretty fast service. More
I WAS NOT AT ALL PLEASED WITH THE SERVICE DEPT, ON THE WAY I WAS TREATED ON THE SERVICE AND REPAIR OF MY 2020 DODGE RAM 1500. I WAS CHARGED A $195.00. FOR WARRANTY COVERED REPAIRS DONE ON MY 2020 DODGE R WAY I WAS TREATED ON THE SERVICE AND REPAIR OF MY 2020 DODGE RAM 1500. I WAS CHARGED A $195.00. FOR WARRANTY COVERED REPAIRS DONE ON MY 2020 DODGE RAM 1500. WHEN I ASKED THE SERVICE DEPT, WHAT CAUSED MY VEHICLE TO SHUT DOWN LIKE IT DID, THE SERVICE PERSON WAS UNABLE TO GIVE ME A VALID REASON WHY. IM STILL CONFUSED ON WHY WAS I CHARGED FOR THE REPAIRS DONE WERE COVERED UNDER THE WARRANTY ON MY 2020 DODGE RAM 1500. I JUST WOULD LIKE A REAL EXPLANATION, ABOUT WHAT WAS REALLY WRONG WITH MY VEHICLE AND WHAT DID IT REALLY TAKE TO GET IT BACK UP AND RUNNING AGAIN. IM THANKFUL THAT IT WAS ABLE TO BE REPAIRED. More