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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

4.8
791 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 791 reviews

June 20, 2024

Service department is terrible I was waiting for 5 hours to get my a/c diagnosed then charged $380 for a diagnostic. You can go to any other Jeep Dealer and diagnostic are at $180 then once I come to pick More

by Tiny23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Nava
2.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
4.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
2.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Roman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Mccall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi, we're sorry to hear about your disappointing experience at our service department. We appreciate your feedback and will address this issue with our team to ensure better service in the future. Thank you for bringing this to our attention.

June 20, 2024

Great place to get your car work on never had a problem friendly people always car repair shop my go to place More

by Stanr2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Mccall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi, thanks for the great review and 5-stars! We appreciate your time and hope to see you again.

June 18, 2024

My service exceeded my expectations. My auto was serviced efficiently and timely. Steven provided exceptional service and communication. More

by morgan_d1334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Morgan in the Service Dept
Jun 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Morgan, thank you for sharing your positive experience with us! We're thrilled to hear that our team, especially Steven, exceeded your expectations and provided exceptional service. We appreciate your feedback and look forward to serving you again in the future.

June 14, 2024

Francisco Rangel was my dealer! I went in to get a Jeep Renegade (my previous vehicle). Cisco was very knowledgeable and confident about the details he shared with me about the jeep More

by Ashley M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Ashley! Thank you for sharing your experience with Francisco at Hawk CDJR. We're so happy to hear about the excellent service you received and that you're loving your new Jeep Compass. We appreciate your continued support and referrals, and we look forward to serving you and your loved ones in the future!

June 11, 2024

I am treated professionally and courteously every time I visit this dealership. My car is well taken care of and my concerns are dealt with promptly More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Norm, we are delighted to hear about your positive experience at our dealership. Providing professional and courteous service is our top priority, and we are glad to know that your car is well taken care of. Thank you for your kind words and for choosing us for your automotive needs!

June 07, 2024

My wife and I had a great experience at Hawk CDJR. They made sure we were well taken care of when purchasing our new Jeep Grand Cherokee. All the staff were friendly, helpful and very professional, wh More

by adam.carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Russo, , Lukasz Ptaszek
June 04, 2024

I had a great experience at hawk auto. They made sure I was well taken care of when purchasing my vehicle More

by Leslie Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
justin eick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Leslie, thank you so much for sharing your positive experience with us at Hawk CDJR! We are so happy to hear that you felt well taken care of during your vehicle purchase. Our team works hard to provide excellent service, and we appreciate your feedback. Have a wonderful day!

June 01, 2024

Best place to buy a car. Dominic is amazing very helpful can’t wait to be back and buy another car. More

by David rhon gonzaga deyro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cappelluti
Jun 03, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi David! Thank you for the kind words about Dominic and our dealership. We're so glad to hear about your positive experience and look forward to assisting you with your next car purchase. Let us know if there's anything else we can do for you in the future!

May 31, 2024

I experienced a pleasant buying experience at Hawk CDJR and also a pleasant dealer service department experience. More

by Bryan L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cappelluti
Jun 03, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Bryan! Thank you so much for sharing your positive experience at Hawk CDJR. We're thrilled to hear that you had a pleasant buying and service department experience. We appreciate your feedback and look forward to serving you again in the future!

May 25, 2024

have bought 9 vehicles from this dealership since 1980. They have given me the interests in coming back everytime. They will keep my business always as long as they keep giving me this quality of respect a More

by dejay622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Dejay, we are thrilled to hear about your positive experiences with us over the years! Our team is dedicated to providing top-notch service and respect to all our customers. We will continue to work hard to ensure your satisfaction with every visit. Thank you for your loyalty and kind words!

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