Hawk Chrysler Dodge Jeep Ram
Forest Park, IL
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I've worked with this dealership for years and they are by far the most friendly, helpful, professional dealership I've seen. I would recommend anyone there without hesitation. If you're looking, and y are by far the most friendly, helpful, professional dealership I've seen. I would recommend anyone there without hesitation. If you're looking, and you come across Hawk...go there More
Purchased a Used Honda Accord From Chris K. and got a really great deal on it. Not only did they go above and beyond to meet all my requiremens but also got me a better deal than I was looking for thanks really great deal on it. Not only did they go above and beyond to meet all my requiremens but also got me a better deal than I was looking for thanks Hawk Auto and chris for such a great experience. More
In short, we drove 1.5 hours to test drive a jeep advertised for $28,851 which was discounted on their website from MSRP $32,785 base price (included in the MSRP base price was $995 in destination ch advertised for $28,851 which was discounted on their website from MSRP $32,785 base price (included in the MSRP base price was $995 in destination charges). We we're offered a $1,000 discount if we bought that specific day (typical consumer tactic), we elected to sleep on it. Returned a couple days later attempting to resume the deal that was offered originally, not only would they not consider budging off the $28,851 price but after pulling the sales trainee "Sammy" from the office, tried to state that the destination charges would again be added on incremental to the internet price. Stating originally that this was how Chrysler invoiced vehicles "by adding the destination charges". When I showed them the original MSRP had the destination charges already on it and challenged them that they were trying to charge me twice, they then tried spinning a story that someone had put the incorrect internet price on the website, then said as soon as I left they were going to change the price on the website and that they wouldn't honor the original price afterall. Bottom line, my experience is that Hawk Chrysler Dodge Jeep has very poor customer service, lack of integrity and needs some strong leadership represent themselves as a credible dealership. Now a proud jeep owner from a reputable customer service friendly dealer! More
had a very good buying experience love the dealer ship and there professional treatment i would recommend this dealership to all my family and freinds. and there professional treatment i would recommend this dealership to all my family and freinds. More
Saw a car i liked online. asked for a quote. got an price of 33,395. i said my max i was willing to go was 32,500 and asked if she can get me in at that price. got an email back that my offer was accepted 3 of 33,395. i said my max i was willing to go was 32,500 and asked if she can get me in at that price. got an email back that my offer was accepted 32,500 plus tax title and destination and license. They added the destination to try to get me back to the same price we started in a dishonest manner. everything ever mentioned as far as price was referred to price plus tax title license. when it came down for me to agree..the added a charge which is already figured into the msrp. if you decide to shop there..beware of certain tricks. More