Hawk Chrysler Dodge Jeep Ram
Forest Park, IL
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Good experience My experience started off bad because of the car I wanted was not there, and I was told that day it was there. They Were able to locate one and get it My experience started off bad because of the car I wanted was not there, and I was told that day it was there. They Were able to locate one and get it in after a couple of hours. The rest of the experience went smooth. Nice salesperson in Enrique, Nice and flexible sales manager Jesus that worked to fix the initial no car fiasco. He took car of us by offering some free maintenance. I applaud his effort. Lastly Frank in finance was super easy to work with, he didn’t play games and he had us in and out. The car had to be cleaned up a bit better when we went to leave, and Enrique made sure that they cleaned it up to what a new car should look like. They price matched, found the car I wanted and did all they could to earn my business and that’s why I give them 5 stars. I recommend going it’s worth it. More
Great team!! They were all GREAT including Frank in finance!!!! Made the process very easy. Had a fantastic experience! Alex, Jim and Robert made my buying experie They were all GREAT including Frank in finance!!!! Made the process very easy. Had a fantastic experience! Alex, Jim and Robert made my buying experience extremely easy. More
Smooth Sailing The beginning of my search started with the salesman Eddie who took me on a test drive. After I found the vehicle I loved I worked with Jim and Robert The beginning of my search started with the salesman Eddie who took me on a test drive. After I found the vehicle I loved I worked with Jim and Robert on numbers. Jose in financing was very helpful and got me approved! I have dealt with a lot of dealerships and this one was by far the easiest to deal with. I am beyond pleased with my experience. More
Poor service department Service department is the worst I have ever witness, they lie to the customers.its always a delay in service, even for minor work. They never call you Service department is the worst I have ever witness, they lie to the customers.its always a delay in service, even for minor work. They never call you and give any status or updates to your vehicle, because they have got to it for one reason. I can say this strongly, with my experience with the service department, I will never purchase a dodge, Chrysler, Jeep ever in life again. More
Worth The Wait I checked in to have my oil changed and tires rotated and the process was quick. I waited in the lounge area for about and hour and a half and my veh I checked in to have my oil changed and tires rotated and the process was quick. I waited in the lounge area for about and hour and a half and my vehicle was finished and I was ready to complete my days chores. More
Great Service I came in for a recall. Everything went smoothly. I was checked right in and waited only 45 minutes, although the recall notice said I would probably I came in for a recall. Everything went smoothly. I was checked right in and waited only 45 minutes, although the recall notice said I would probably have to wait an hour minimum. More
Great service This service department is far above what I've come to expect from dealer service. They aren't the closest dealer service to my house, but the extra This service department is far above what I've come to expect from dealer service. They aren't the closest dealer service to my house, but the extra distance is worth it to got to a service department I can trust. More
Great experience! I lost my car due to an accident. It took all of two hours for me to test drive, sign papers and walk out with my new 2019 Jeep Compass. Everyone was I lost my car due to an accident. It took all of two hours for me to test drive, sign papers and walk out with my new 2019 Jeep Compass. Everyone was very nice! More
Very Professional Very professional and friendly service , The staff keeps you informed on the progress they are making , once complete they answer all your questions w Very professional and friendly service , The staff keeps you informed on the progress they are making , once complete they answer all your questions with a polite and positive attitude More
New Jeep Wrangler Purchase Very satisfying experience. Jason Lukasiewicz was an excellent salesman. Very knowledgeable, personal, and attentive to my needs/wants. I was a first Very satisfying experience. Jason Lukasiewicz was an excellent salesman. Very knowledgeable, personal, and attentive to my needs/wants. I was a first time buyer and he made the experience simple and pleasant. No hidden agendas or misleading. I felt very comfortable and pleased with the final agreement. More