Back

Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

4.8
791 Reviews
Contact Dealership

7911 Roosevelt Rd

Forest Park, IL

60130

Directions

By Type

Showing 791 reviews

July 13, 2024

Was willing to work with me and was very accommodating and professional. Would definitely refer someone to Hawks More

by brdnrrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

brdnrrs responded

Francisco was not too pushy in doing his job. Even though it was his job to sale the car he never made me feel uncomfortable and Enrique certainly extended that feeling.

Jul 15, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We're thrilled to hear about your experience with our team at Hawks. We pride ourselves on being accommodating and professional, and we appreciate your recommendation. Let us know if there's anything else we can assist you with in the future!

July 11, 2024

Worst service. Placed on hold for over an hour each time I called, got charged for god knows what since no one will tell me or give me a receipt .im actively lookin More

by adlfintech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Nava
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
1.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Roman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Mccall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your feedback with us. We are sorry to hear about your recent experience and apologize for any inconvenience this may have caused. We strive to provide excellent customer service, and take your feedback seriously. At a time that works best, please contact our GM at jimk@hawkcdj.com to hopefully learn more about your situation.

July 10, 2024

Great Dealer Ship , Good and Fast Service I will recommend others to go there Fabulous !! More

by Kiyee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Kiyee, thank you so much for the glowing review! We're thrilled to hear that you had a great experience at our dealership. Recommendations like yours mean the world to us. We look forward to serving you again in the future!

July 10, 2024

The sale person was great, he answered all my questions, Manny provided excellent service. Explain every answer until he was I sure to understand the use and function. Very please the staff overall. More

by Wildrea2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Infelise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Celis
Jul 11, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Wildrea, thank you for sharing your positive experience with Manny! We're thrilled to hear that he provided excellent service and took the time to ensure you understood everything. Our team strives to make sure every customer feels valued and well-informed. We appreciate your feedback!

Jul 13, 2024 -

Wildrea2004 responded

Top notch service!

June 29, 2024

This is my fourth vehicle purchase at Hawk and I always get the best service. Salesman walked up to me before I even walked in the door showed me all the different options until I found something I was hap More

by Jose M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lukasz Ptaszek
Jul 01, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Jose, thank you for choosing Hawk for your vehicle purchases, and for taking the time to share your positive experience. We're thrilled to hear that our salesman provided top-notch service and helped you find the perfect vehicle. We look forward to serving you again in the future!

June 27, 2024

The staff is very friendly and down to earth making my experience an enjoyable one. More

by Woody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Infelise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Badding
Jun 28, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Woody! We're thrilled to hear that you had such a positive experience with our staff. Providing excellent customer service is always our top priority, and we're so glad that it made a difference for you. Thank you for taking the time to share your feedback!

June 26, 2024

Stopped in for a unscheduled visit looking for a Grand Cherokee. Carlos & Heather helped me right away. I had to leave before they could appraise my trade-in. They were accommodating and provided me wi More

by 3plus88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Infelise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We are delighted to hear that Carlos and Heather were able to assist you promptly and provide excellent service. We always strive to make the car buying process as smooth and convenient as possible. We look forward to serving you again!

June 25, 2024

The worst service ever for an oil change, they gave me a price and I ended up paying more than what I was told just because they need to put 6 litters of oil tu my suv. They do not know how to price and the More

by CinthiA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We're sorry to hear about your experience, and we apologize for any inconvenience caused. We always aim to provide transparent pricing and a timely service, and we regret hearing that we fell short during your visit. At your earliest leisure, please contact our General Manager, Jim Kinney, at jimk@hawkcdj.com so that we can discuss this further. We appreciate your patience and hope to have the opportunity to turn things around for you.

June 24, 2024

Returning customer, very satisfied. Staff is very friendly. Looking for a car I would Recommended coming here. More

by Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lukasz Ptaszek
Jun 26, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Judy! Thank you for your positive feedback and for being a returning customer. We're thrilled to hear that you were satisfied with our friendly staff and found the car you were looking for. We appreciate your recommendation and hope to see you again soon!

June 22, 2024

They were very attention to my. needs. they worked with me to get me to a payment I was comfortable with. More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Anthony! Thank you so much for the kind words! We're thrilled to hear that our team was able to work with you to find a payment that you were comfortable with. We appreciate your business and look forward to serving you again in the future.

...
7
...