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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

4.8
766 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 766 reviews

June 18, 2020

always available for service, nice waiting room, quick response time, friendly and knowledgable employees especially Zaida in the service dept. he always takes care of my needs and follows up. More

by sharonbastek
Recommend Dealer
Yes
Employees Worked With
Zaida
Jun 29, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback, Sharon! We appreciate the 5-star review and are happy to hear you had a good experience. Drive safe and we look forward to working with you again.

June 17, 2020

I was able to make fairly good time with my repair. Definitely well done! The precautions being taken for COID 19 is up to par with medical requirements More

by Milochgo
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jun 18, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks! We hope you drive safe and will consider working with us again some time.

June 16, 2020

It was a pleasure doing business with them both!!!! It was a pleasure doing business with Jim and Jason. They were the best. They helped even after hours. My back sit was stuck and I call Jason and he More

by barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
JASON BELTRAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review, Barb! We're glad to hear you had a good experience and hope you'll consider working with us again. Drive safe!

June 15, 2020

It was a Great and smooth experience.Very friendly employees. Jason Beltran helped me through all the steps and kept in contact with updates throughout the process. More

by Juan.C
Recommend Dealer
Yes
Employees Worked With
JASON BELTRAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Else
Jun 18, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

We're glad to hear you're happy with your experience, Juan! Thanks so much for choosing our dealership. We wish you the best and look forward to working with you again.

June 14, 2020

The service was excellent and the time game was also great. The friendly staff was very good.Thank for your service and we glad you’re doing well and still open More

by Almabagg
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks so much, Alma! We appreciate the great review and look forward to working with you again.

June 10, 2020

First time vehicle buyer! Was greeted immediately and answered the few questions i had a couple hours later walked out with a 2020 Jeep Wrangler! Overall a great experience. More

by bmenez18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gagliano, Taylor Else
Jun 10, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Congratulations on the new Jeep! Thanks for the great review and we look forward to working with you again in the future.

June 10, 2020

Overall Very Nice Experience but Room for Small Improvements At the dealership, I felt very comfortable with the sales representative and the overall experience. The sales representative was not pushy and I felt More

by rgcanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales was Jose and Finance was Frank
Jun 12, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the feedback, RG. We’re sorry to hear about the state of your loaner and the long wait for financing. All our vehicles should be cleaned and sanitized between customers and we’re not sure what happened. We’d love a chance to touch base with you directly to find out more. If you wouldn’t mind, please reach out to jimk@hawkcdj.com at your earliest convenience. Thanks.

June 10, 2020

Que was awesome! Thank you so much for your attention to detail. The whole team was great, even the shuttle driver. Service was prompt and done right!! Thanks!! More

by LucyBr
Recommend Dealer
Yes
Employees Worked With
Que
Jun 12, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thank YOU, Lucy, for the great review! We're happy you had a good experience and look forward to working with you again.

June 08, 2020

express oil change everything went smoothly for oil change. While I was there they noticed a recall for my vehicle and were able to do the work while i waited. More

by christinecrabb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was just there for a service visit. Not sure the name of employees who helped me.
Jun 10, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review, Christine! We appreciate you choosing our dealership and hope you'll consider working with us again.

June 05, 2020

An excellent experience! Our salesman Enrique was the best!! He was friendly and extremely helpful. Enrique made this an enjoyable experience! Very happy with our purchase. More

by george.cybulski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Took my Jeep in for a brief tire pressure check on 5/28. The young man who managed my service was outstanding!, Brian Gagliano, Taylor Else
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