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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

4.8
766 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 766 reviews

September 16, 2020

It is the best agency where they give me the best service all the time, the seller treated us the best and explained everything. I will recommend it. More

by Enriquez4510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lukasiewicz
Sep 17, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks so much for the great review! We're happy you're pleased with the service you received and look forward to working with you again.

September 16, 2020

Great service and fixed one of the major issues. Would definitely come back here instead of any other facility since they were giving me the wrong recommendations. More

by fjuarez42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Rodger
Sep 21, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

We appreciate the recommendation! Thanks for choosing us and we look forward to working with you again.

September 15, 2020

Coming from out of state. It seemed like there was a lot of confusion with getting money wired to dealership with different routing numbers and there was no negotiation about price. But other than that it More

by Eric.christensen3742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON BELTRAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Eric, We appreciate the feedback and are sorry for the confusion! We try our best to be as straightforward about pricing and processes as possible and are happy to speak with you directly to talk about your experience and answer any questions you might have. Feel free to reach out to jimk@hawkcdj.com at your earliest convenience and we look forward to helping make this right.

September 15, 2020

Evelyn was polite, courteous and very knowledgeable regarding my vehicle concerns. She completed my request quickly and professionally. Awesome experience Evelyn And I appreciate you! More

by ignacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn
Sep 16, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks so much for the great review. We're so happy to hear you had a positive experience! Drive safe and we look forward to working with you again.

September 14, 2020

The staff is always great. They are friendly and thorough. It seems they can always get me in. Can’t believe an oil change costs $73! That seems way out of line More

by smf11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Rodriguez
Sep 22, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the feedback, We’re glad you’ve continued to have positive experiences although we’re sorry to hear you’re not satisfied with our prices. We only use the best-quality materials in our repairs, which can get more expensive, but also try to keep prices competitive for the area.

September 14, 2020

courteous and competent service reps - who did NOT try to sell additional (unneeded) services; prompt and efficient service to the vehicle; good service package. THANKS More

by bl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
na
Sep 15, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thank YOU for the great review! We're happy to hear you had a positive experience and hope you'll consider working with us again.

September 13, 2020

Fastest buying experience ever, by far they have my referral for sure. Was able to work out a great deal. Happy with my choice for sure. More

by Brrtoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Sep 14, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

We're so happy to hear it! Thanks for choosing us and we look forward to working with you again.

September 02, 2020

Alan Rubalcaba he is Very helpful, very professional, very honest when it came time to talk about numbers. He was very understanding when it came to what I was looking for in a vehicle. Definitely will b More

by Cmartin645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alan ruvalcaba
Sep 04, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the great review! Our team appreciates your business, and we look forward to working with you again soon.

September 01, 2020

I had warranty work done here for paint bubbling up on the hood of my Grand Cherokee Trailhawk. When I picked it up it took them over an hour to even find my car and then I see that they never put the hoo More

by danrogerkent
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jim Kinney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Multiple people
Sep 03, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Dan, We appreciate the feedback and are so sorry you’ve had difficulty reaching someone. We want to make sure this is taken care of ASAP, so if you don’t mind, please reach out directly to our GM at jimk@hawkcdj.com and we will make sure this is taken care of. Thanks.

Sep 04, 2020 -

danrogerkent responded

Emailed Jim and got no response. Bottom line for those reading this. Stay flvery far away from this dealership. Hopefully another dealer will be able to finish the work that they failed to finish and are now avoiding finishing.

August 28, 2020

Straight and to the point, honest and genuine. They answered ally questions and were a pleasure to work with. Thank you Justin E. And staff! Best experience I’ve ever had! More

by Herat_medic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
justin eick
5.0
This rating includes all reviews, with more weight given to recent reviews.
JASON BELTRAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lukasiewicz, Taylor Else
Aug 31, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

We're so glad to hear this! Thanks so much for choosing our dealership and we hope you'll consider working with us again. Drive safe!

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