Hawk Chrysler Dodge Jeep Ram

I was greeted promptly upon entering the Express Oil Change garage entrance. Very knowledgeable and polite staff. I will definitely be returning for more service of my vehicle. Change garage entrance. Very knowledgeable and polite staff. I will definitely be returning for more service of my vehicle. More

I went to get an oil change and a faulty part was put in my 2021 Dodge Changer which caused the oil to shoot out from the top leaking down through to the bottom of the car. I was told even though the oil lo my 2021 Dodge Changer which caused the oil to shoot out from the top leaking down through to the bottom of the car. I was told even though the oil low light was on to drive it back to them so they would be able to see if the fault was theirs or mine. I asked would that mess up the engine they said no just bring it back then after be emotional about it while driving back they said they would send me a tow truck and they did. When I got back to the dealership the said they would put a new part in and change the oil. I asked them to check the engine to make sure was okay they said they would they visually inspected my car by putting it in the air for about five to ten minute then drive it to the back where it was not touched for over an hour and I just sat thinking they needed more time but I have a vehicle alert system in my car they alerts me when the car moves and it never move when the door opens or closes and it was not touched for over an hour while I waited. I have not drive my car since I left the dealer because I jerked hard on me and I have a kid don’t want anything to happen. All the pictures and videos I took before bringing it back just made me question why when I asked them to keep it over night to do an over all check I was told we do t have any loaner cars to do that. More

Great customer service, very polite and professional. Answered all my questions and was provided a proper finishing time. Answered all my questions and was provided a proper finishing time. More

Had my 2019 Dodge SUV in for service of punched Ignacio now key lock. Attempted auto theft. It failed since security equips shut down starter motor. The service department took care of problem. Super carin now key lock. Attempted auto theft. It failed since security equips shut down starter motor. The service department took care of problem. Super caring people!!!! More

Jason Beltran and Steve (manager) were very good, fast, patient and professional. Very positive and fast procedure. Very happy with the new L! patient and professional. Very positive and fast procedure. Very happy with the new L! More

Everyone is so nice Great vehicle and customer service. Gary goes the extra to make it happen. Gary goes the extra to make it happen. More

If I didn’t get my right headlight fixed I wouldn’t be able to drive Thanksgiving or likely the whole thanksgiving weekend. Very happy to have gotten it fixed and maybe it took about 30 minutes. Very able to drive Thanksgiving or likely the whole thanksgiving weekend. Very happy to have gotten it fixed and maybe it took about 30 minutes. Very grateful for the efficient care. More

I had a great experience with Cisco Rangel at Hawk Jeep. Cisco worked with me on getting the Jeep Wrangler Willys with all the add-ons I wanted, and did not pressure me to get things I didn't want. My old Cisco worked with me on getting the Jeep Wrangler Willys with all the add-ons I wanted, and did not pressure me to get things I didn't want. My old 1999 car's sunroof got stuck in the open position while waiting for my car. Cisco and Jesus were nice enough to give me a loaner car free of charge until my Wrangler came in from the factory. That was awesome experience. More

Been a customer for twenty years and always satisfied with all aspects of sales and service process with all aspects of sales and service process More

Outstanding service , this my second vehicle I purchase at hawk auto and I am very satisfied . at hawk auto and I am very satisfied . More