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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

4.8
767 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 767 reviews

October 07, 2021

This dealership is always sincere and helpful. They are efficient and always provide excellent customer service. More

by Nsmithiron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
justin eick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan. Francis.
Oct 08, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you so much! We appreciate your business and look forward to working with you again.

October 01, 2021

Great service and very helpful in the service department. They were also quick and they gave me a free car wash More

by laguerrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 04, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

October 01, 2021

Christian's customer service skills are outstanding. He was professional, informative, and courteous. He made sure I left feeling like a valued customer. More

by maribel_muniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian in Service
Oct 04, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the feedback! We are so glad that we could help you get driving. Come back soon!

September 30, 2021

My sales person Erica and Cisco provided me with exceptional service. My needs were met my concerns were addressed and taken care of. The sales manager Gary took time to answer my questions which More

by Pd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica and Gary
Oct 04, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks so much for the perfect rating! We appreciate that you chose us and hope to see you again.

September 29, 2021

On Sept. 28, 2021 I purchased my 2018 Toyota RAV 4. And Ken, Paul Oddo, and Gary were very helpful and informative. I really appreciated their help and knowledge. Thanks Again guys. More

by jmiller682003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, Paul Oddo, and Gary
Sep 30, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Congrats on the new car! We're so happy our team could get you driving. Please drive safe and give us a call if you have any questions!

September 29, 2021

It was a pleasure I was a lil overwhelmed at what I wanted to purchase but was given plenty of time to make up my mind More

by andreneustadter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lukasiewicz, Alexander Rodriguez, alan ruvalcaba, Brian Gagliano, Taylor Else
Sep 30, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the review! We appreciate you stopping in and hope to see you again in the future.

September 26, 2021

Alex Rodriguez is a class act over at Hawk Chrysler Jeep Dodge. Thanks again Sir. More

by TRX FAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Rodriguez
Sep 27, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for shopping with us! We will let Alex know that you had a great experience. Congrats on the new car!

September 24, 2021

Enrique went out of his way to assist me in getting what I was looking for. More

by encanto72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Else
Sep 27, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We appreciate you shopping with us and hope to see you again in the future.

September 22, 2021

The Internet and sales people did a very good job on selling the vehicle. And the finance person had all the paperwork ready to fill out for the lease and I was in-and-out and less than 2 and a 1/2 hour More

by Lanpa99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gagliano, Taylor Else
Sep 23, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Congratulations! We loved working with you and hope to see you again in the future. Drive safe!

September 13, 2021

Absolute worst customer service. I needed a new car fast after totaling mine. This dealership charged me more for a base model Cherokee than I paid for my Jaguar. Now they refuse to work with me or even tak More

by Hcham4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gagliano
Sep 14, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Holly, Thank you for the review. We’d like to speak with you about your visit so we can better understand what happened. When you can, please contact our General Manager Jim at jimk@hawkcdj.com.

Sep 20, 2021 -

Hcham4 responded

Nobody at this dealership is interested in making things right. Your sales team made sure I was stuck with this car. This entire ordeal has been completely disgusting.

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