Hawk Chrysler Dodge Jeep Ram

Jason L. Was very helpful and this is the second car I buy from him. Was very helpful and this is the second car I buy from him. More

I love Jason costumer service he was great and explained everything for start to finish everything for start to finish More

I didn’t even want to give this place 1 star. There service here is the worst. I recently bought a grand Wagoneer 2022. That I was have a battery problem with. My truck has been here for 2 days. There service here is the worst. I recently bought a grand Wagoneer 2022. That I was have a battery problem with. My truck has been here for 2 days. They have not even looked at it yet. They told me to go to enterprise to pick up a rental. And enterprise did not have a car for me. Asked to speak with upper management. They didn’t come to talk with me. Ended up have my trucked picked up and taking it to another dealership. Do not bring your car here for service! More

I ended up special ordering a Ram through Hawk CDJR. Everything was going well until it was time to take delivery of the truck. I was eligible for a $1k rebate that my salesman said he was able to appl Everything was going well until it was time to take delivery of the truck. I was eligible for a $1k rebate that my salesman said he was able to apply to the final sale. After waiting around for about 2 hours, I finally sat down with the finance specialist. He added an additional $1k to the agreed/signed sales order from the time the truck was ordered. When I questioned it, he promised that wasn’t the case and threw a bunch of numbers and paperwork at me. I took him for his word, which I guess was my fault. When I got home and had the time to take a closer look at the paperwork, he did include the $1k rebate, but only after adding $1k to the original agreed upon price! So not only did I lose out on the $1k rebate, the paperwork was done in a way that the dealer would pocket the rebate themselves! I escalated the issue to both the General Manager and VP, with no response! And the icing on the cake…my salesman filled out the customer survey for me and even forged my signature!! How is this ethical or even legal?! I thought I found a good dealer to give my business to, but I was wrong. This was my worst new car buying experience by far. Buyer beware!! **See final response below** More

Exelent service fast and they are so friendly thank you I will be back there and I will recomendé to my friends will be back there and I will recomendé to my friends More

Respectful and responsive which I what I hope for from a dealership. They are service oriented dealership. They are service oriented More

Took in my Jeep Grand Cherokee in for service it needed and oil change. I was hesitant since it was noon and a Friday but because it was long overdue I could not wait any longer. I was surprised lobby wa and oil change. I was hesitant since it was noon and a Friday but because it was long overdue I could not wait any longer. I was surprised lobby was busy, floor was busy, did not matter! I was in and out, my concerns were addressed and beyond. Thank you! More

Joel Andrade and his team made it easy for me to purchase my 2017 Yukon Denali. I am very pleased with the customer service i was given there. I highly recommend you to come and check out Joel when buying a my 2017 Yukon Denali. I am very pleased with the customer service i was given there. I highly recommend you to come and check out Joel when buying a vehicle. He helps you look for the best vehicle that fits your budget. Definitely sending all my family and friends over to Hawk CDJ! Thanks guys!! More

The customer service I received was outstanding. Jason Beltran had taken time to listen, answered all questions, and made me feel like a customer should feel; appreciated and valued. Additionally, Jason Beltran had taken time to listen, answered all questions, and made me feel like a customer should feel; appreciated and valued. Additionally, communication with information and follow up contacts were continuous and I was never left waiting. I was always made aware of Jasons schedule so that I knew when he was/wasn't in the office. The deal Jason obtained for me was unbelievable! I have never had such of a positive experience with a salesperson or car dealership like I had at Hawk Jeep and with Jason Beltran. I am impressed with this employee and business. As result, I refer Jason Beltran and Hawk Jeep every opportunity I get. Thank you Jason and Hawk Jeep for your superior customer service, unbelievable deal, and a no-nonsense/no-pressure environment. I will be returning to Jason and Hawk Jeep this Spring for a vehicle for my wife. I wouldn't go anywhere else. More

Easy to work with and they got all the new toys would leave state to deal with them again. leave state to deal with them again. More