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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

4.8
765 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 765 reviews

August 12, 2024

Great wonderful service Daniel the front desk employee was very helpful and respectful and very clear on what's going on More

by hermz_gmez1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Mccall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Hermz, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Daniel at the front desk. We strive to provide excellent service, and we're glad to hear that he was able to assist you effectively. We appreciate your feedback!

July 31, 2024

Horacio, Jesus, Heather, and Frank are the best team! I have been a customer at Hawk for years, and they always go above and beyond for me, the customer care is like no other. Including the service depar More

by garcia.ana0485
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Infelise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, Ana! We are thrilled to hear about your positive experience with our team at Hawk. Providing exceptional customer care is our top priority, and we are grateful for your loyalty and support. We look forward to serving you for years to come!

July 28, 2024

Dealership was great! Took very good care of us help us out with everything we needed or had questions about! More

by esterina_carbonara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Esterina, thank you so much for your positive feedback! We're thrilled to hear that you had a great experience at our dealership and that our team took good care of you. If you have any more questions in the future, feel free to reach out. Hope to see you again soon!

July 18, 2024

I traded in my Jeep Compass and leased a Jeep Grand Cherokee. The whole process was very seamless. I scheduled an appointment for 12 and was out by 3. I arrived with good idea of I wanted based on thei More

by Pete Caragher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Pete, thank you for sharing your positive experience with us! We're thrilled to hear that Manny and Frank provided you with excellent service during your trade-in and lease process. We appreciate your feedback and look forward to assisting you in the future.

July 13, 2024

Was willing to work with me and was very accommodating and professional. Would definitely refer someone to Hawks More

by brdnrrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

brdnrrs responded

Francisco was not too pushy in doing his job. Even though it was his job to sale the car he never made me feel uncomfortable and Enrique certainly extended that feeling.

Jul 15, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We're thrilled to hear about your experience with our team at Hawks. We pride ourselves on being accommodating and professional, and we appreciate your recommendation. Let us know if there's anything else we can assist you with in the future!

July 11, 2024

Worst service. Placed on hold for over an hour each time I called, got charged for god knows what since no one will tell me or give me a receipt .im actively lookin More

by adlfintech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Nava
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
1.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Roman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Mccall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your feedback with us. We are sorry to hear about your recent experience and apologize for any inconvenience this may have caused. We strive to provide excellent customer service, and take your feedback seriously. At a time that works best, please contact our GM at jimk@hawkcdj.com to hopefully learn more about your situation.

July 10, 2024

Great Dealer Ship , Good and Fast Service I will recommend others to go there Fabulous !! More

by Kiyee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Kiyee, thank you so much for the glowing review! We're thrilled to hear that you had a great experience at our dealership. Recommendations like yours mean the world to us. We look forward to serving you again in the future!

July 10, 2024

The sale person was great, he answered all my questions, Manny provided excellent service. Explain every answer until he was I sure to understand the use and function. Very please the staff overall. More

by Wildrea2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Infelise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Wildrea, thank you for sharing your positive experience with Manny! We're thrilled to hear that he provided excellent service and took the time to ensure you understood everything. Our team strives to make sure every customer feels valued and well-informed. We appreciate your feedback!

Jul 13, 2024 -

Wildrea2004 responded

Top notch service!

June 29, 2024

This is my fourth vehicle purchase at Hawk and I always get the best service. Salesman walked up to me before I even walked in the door showed me all the different options until I found something I was hap More

by Jose M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lukasz Ptaszek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Jose, thank you for choosing Hawk for your vehicle purchases, and for taking the time to share your positive experience. We're thrilled to hear that our salesman provided top-notch service and helped you find the perfect vehicle. We look forward to serving you again in the future!

June 27, 2024

The staff is very friendly and down to earth making my experience an enjoyable one. More

by Woody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Infelise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Badding
Jun 28, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Woody! We're thrilled to hear that you had such a positive experience with our staff. Providing excellent customer service is always our top priority, and we're so glad that it made a difference for you. Thank you for taking the time to share your feedback!

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