Hawk Chrysler Dodge Jeep Ram

It was a hot mess! I live out of state was promised someone would pick me up from the greyhound station no one showed. So I had to Uber to the dealer. They didn't even I live out of state was promised someone would pick me up from the greyhound station no one showed. So I had to Uber to the dealer. They didn't even apologize. I sat around for over 2 hours for nothing. The truck wasn't clean and there was a huge scratch down the side that wasn't disclosed before buying it. They promised a $100 gift card that didn't happen either. But the cherry on the cake was when the salesman called and yelled at me for not giving him a 10 star review!!. TED***Why would you call and yell at me? Really you should have left well enough alone. More

I WAS NOT AT ALL PLEASED WITH THE SERVICE DEPT, ON THE WAY I WAS TREATED ON THE SERVICE AND REPAIR OF MY 2020 DODGE RAM 1500. I WAS CHARGED A $195.00. FOR WARRANTY COVERED REPAIRS DONE ON MY 2020 DODGE R WAY I WAS TREATED ON THE SERVICE AND REPAIR OF MY 2020 DODGE RAM 1500. I WAS CHARGED A $195.00. FOR WARRANTY COVERED REPAIRS DONE ON MY 2020 DODGE RAM 1500. WHEN I ASKED THE SERVICE DEPT, WHAT CAUSED MY VEHICLE TO SHUT DOWN LIKE IT DID, THE SERVICE PERSON WAS UNABLE TO GIVE ME A VALID REASON WHY. IM STILL CONFUSED ON WHY WAS I CHARGED FOR THE REPAIRS DONE WERE COVERED UNDER THE WARRANTY ON MY 2020 DODGE RAM 1500. I JUST WOULD LIKE A REAL EXPLANATION, ABOUT WHAT WAS REALLY WRONG WITH MY VEHICLE AND WHAT DID IT REALLY TAKE TO GET IT BACK UP AND RUNNING AGAIN. IM THANKFUL THAT IT WAS ABLE TO BE REPAIRED. More

I worked with General Manager Jim Kinney and Javier in the service department. Top notch service and communication throughout. The dealership is 30 minutes from my house with several local places closer. the service department. Top notch service and communication throughout. The dealership is 30 minutes from my house with several local places closer. I go there because they are the best and they go the extra mile for their customers. More

Poor customer service. ..three and a half hours for a oil change...no updates on service...too dependent on texts & emails ..three and a half hours for a oil change...no updates on service...too dependent on texts & emails More

Second vehicle purchase fantastic experience wouldn’t go anywhere else if you’re in th market for a vehicle check out Hawk and ask for Hamzeh Thanks again David Cullen anywhere else if you’re in th market for a vehicle check out Hawk and ask for Hamzeh Thanks again David Cullen More

the new store looks very cool. cant wait to go in and get an oil change! cant wait to go in and get an oil change! More

U come in for service they get u in a defensive ot no problem professionals problem professionals More

Thank you Hamzeh Great experience got me in and out of the dealership in no time with the vehicle that I wanted the dealership in no time with the vehicle that I wanted More

Everyone was great and extremely helpful during the process! They were all efficient and really cared about my purchase making sure I left satisfied with my new wrangler !! Horacio and micah were a ple process! They were all efficient and really cared about my purchase making sure I left satisfied with my new wrangler !! Horacio and micah were a pleasure to work with and can’t forget about Steve made the last paper signing steps a beeeze. 10/10 I always recommend! More

“Exceptional service! The salesperson was knowledgeable, patient, and genuinely cared about meeting my needs. He explained every detail clearly, answered all my questions, The salesperson was knowledgeable, patient, and genuinely cared about meeting my needs. He explained every detail clearly, answered all my questions, and made the entire car-buying process stress-free. Their professionalism and dedication to ensuring I left happy were truly outstanding. Highly recommend!” More