Hawk Chrysler Dodge Jeep Ram

As always service/staff extremely knowledgeable and friendly. Unfortunately, this visit.. I couldn’t get the radio fixed to my patriotic, due to part discontinued by jeep. So, I am without a radio fo friendly. Unfortunately, this visit.. I couldn’t get the radio fixed to my patriotic, due to part discontinued by jeep. So, I am without a radio for good. Wondering if I should contact jeep manufacturer myself and ask if they by chance have the part stored away somewhere needed for the radio that is now useless to me. More

Rogelio was fantastic. I walked in to get information on my car brakes. I spoke with Rogelio who was attentive, professional and got the brakes done that day! I walked in to get information on my car brakes. I spoke with Rogelio who was attentive, professional and got the brakes done that day! More

2nd time is a charm. The dealership is always clean and welcoming. I had a previous experience with a salesperson(who no longer is employed there). It was not good. The d The dealership is always clean and welcoming. I had a previous experience with a salesperson(who no longer is employed there). It was not good. The dealership reached out wanting to know how they could regain my trust as a customer and salesman Fernando Adame did an awesome job. He listened and provided professional support and was able to get me into the vehicle I wanted and my monthly payments were lowered. I'm satisfied. Thank you Fernando for going above and beyond to support me as a customer. More

Excellent service. Answered every question. Made the purchase process incredibly easy. Will buy from again. Answered every question. Made the purchase process incredibly easy. Will buy from again. More

Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent What more can I say 👍 excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent What more can I say 👍 More

They did a great job explaining the process from the start to the end, thanks start to the end, thanks More

We bought a 2017 Chrysler Pacifica in 2020 with very low mileage in great condition. We purchased a full extended warranty from ALLY and there was a blemish on the hood. The service department was very low mileage in great condition. We purchased a full extended warranty from ALLY and there was a blemish on the hood. The service department was very easy to deal with and everyone was very personable and they replaced the hood and painted it. Looks excellent and they stood on their word at no cost to me. We went back to Hawk just a few days ago due to driver side led light was not working and it was very expensive to purchase. I set up a service call and Hawk ordered the part and informed me that i also had a recall that will be addressed while the light was being replaced and we learned the driver seat memory needed attention. I brought the vehicle in at 7am and it was done by 4pm with everything fixed and my warranty only cost me $100.00 This is a great dealership who treat people with professionalism and give advice to our needs. The dealership is very clean and even the sales people are friendly and not pushy. I would definitely recommend this dealership for service, parts and when i need to update my vehicle this is where i will come to buy. THANK YOU HAWK PERSONNEL for a wonderful experience. More

Honest, Reliable and very accommodating. Provided excellent customer service. Provided car as promised. Service Advisor was Great! His name is Michael Provided excellent customer service. Provided car as promised. Service Advisor was Great! His name is Michael More

Francisco, Joel, and Mike were excellent people to do business with. We would recommend Hawk to friends and neighbors. Mike S. was one of the most professional and knowledgeable finance managers we h business with. We would recommend Hawk to friends and neighbors. Mike S. was one of the most professional and knowledgeable finance managers we have ever dealt with! A+ dealership! Chris Forbes More

Although a lengthy process and a very long day, Cisco Rangel was amazing. He was able to get me into a new vehicle, which was a surprise to me. Also, my APR was better than I expected, so I couldn’t be h Rangel was amazing. He was able to get me into a new vehicle, which was a surprise to me. Also, my APR was better than I expected, so I couldn’t be happier. I know a commitment to a new vehicle is a lot, but I was given all of the details and I signed on the dotted line. This is the second visit to this dealership and we plan on returning. More