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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

4.8
793 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 793 reviews

July 15, 2023

Fast service. Good communication with service representative. Got in and out the same day. Had to have my infotainment head unit replaced More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
Jul 17, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review! We're glad you had a fast service experience with us and that our service representative communicated well throughout the process. We always strive to get our customers back on the road as soon as possible. If you need any further assistance with your infotainment head unit or any other issues with your vehicle, please feel free to let us know. Have a wonderful day!

July 13, 2023

Thanks for all your help. I will return for my next service. Thanks again for your help More

by Pdbyvon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

You are very welcome! It was a pleasure assisting you with your service needs. We are thrilled to hear that you had a positive experience with us, and we look forward to seeing you again soon! Take care!

July 08, 2023

Fast clean service. In and out without any issues. Pretty much no wait for express oil service. More

by dsetag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the review! We're so happy that you found our express oil service fast and clean, with no wait or issues. Your kind words mean a lot to us, and we'll keep working hard to provide great service. Don't hesitate to contact us if you need anything else. Have a great day!

July 07, 2023

Everyone was very professional and polite, Everyone was also very knowledgeable about taking of my needs for my truck. More

by e40lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AARON MAZZONI
Jul 11, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the amazing review! We're glad you found our team professional, polite, and knowledgeable. We appreciate your support and hope to see you again soon. Don't hesitate to reach out if you have any questions or needs. Happy driving!

July 05, 2023

Salesman Justin was very knowledgeable and made things very quick and efficient. Would recommend the dealer and Justin More

by Bubba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
justin eick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

We really appreciate your review, Bubba, and are happy to hear that Justin's expertise and efficiency made your experience 5 stars! We're also glad to receive your recommendation for both Justin and our dealership. Thank you for choosing us!

July 04, 2023

I purchased a vehicle with Francisco Rangel I had the best experience incredible service I highly recommend this dealership to anyone!! More

by Luis Ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Luis, Congrats on your new ride and thanks for the amazing review! We're thrilled to hear about your experience with Francisco and your new car. Your recommendation means a lot to us and we appreciate you for choosing Hawk CDJ! Feel free to reach out for any future automotive needs!

July 02, 2023

Service was performed promptly and efficiently. Wait time was not mentioned by service department, but was kept at a minimum. More

by klestilr
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No name of employee
Jul 03, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We're glad to hear that our service department was able to perform the service promptly and efficiently. We apologize for not mentioning the wait time, but we're happy to hear that it was kept at a minimum. We hope to continue providing excellent service to you in the future!

July 01, 2023

Today we purchased our 3rd vehicle from Hawk. Everyone was extremely helpful and professional. Our salesman was Alex and he was great he went the extra mile and was very patient even though I was More

by Michelle52279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike S, Alexander Rodriguez
Jul 03, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Michelle, Thank you for your kind review! We're so happy to learn about your positive experience at Hawk CDJ. Our team takes pride in providing helpful and professional service to our customers and we're grateful to Alex and Jesus for going above and beyond to assist you in finding the perfect truck. We're also glad to hear that Mike in finance provided great service. Your loyalty is greatly appreciated, and we look forward to serving you again in the future.

June 30, 2023

Ryan was our salesman. He helped our process run smoothly, we were able to negotiate and come to a deal. We brought our two children, staff was very friendly. Their online More

by Moises Diaz
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
RYAN CASTANEDA
Jul 03, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Moises, Thank you for the great review! We're so glad that Ryan made your process smooth and helped you negotiate a deal. Our friendly staff is always here to assist you, and we're delighted to hear that they made you and your children feel welcome. We appreciate your feedback and can't wait to serve you again soon!

June 30, 2023

This company is very upfront about everything and never gave me the run around about anything. Everyone is very friendly and welcoming. I was extremely impressed with this dealership and will be back. More

by cwetzel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Arroyo 5 star
Jul 03, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi there! Thank you for the kind review! We're proud to be upfront and transparent, providing our customers with a positive experience. We're ecstatic to have made a lasting impression on you, and we can't wait to welcome you back to our dealership in the future! Our friendly staff is always here to assist you whenever you need it. Happy driving!

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