Hawk Chrysler Dodge Jeep Ram
Forest Park, IL
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We bought a 2017 Chrysler Pacifica in 2020 with very low mileage in great condition. We purchased a full extended warranty from ALLY and there was a blemish on the hood. The service department was very low mileage in great condition. We purchased a full extended warranty from ALLY and there was a blemish on the hood. The service department was very easy to deal with and everyone was very personable and they replaced the hood and painted it. Looks excellent and they stood on their word at no cost to me. We went back to Hawk just a few days ago due to driver side led light was not working and it was very expensive to purchase. I set up a service call and Hawk ordered the part and informed me that i also had a recall that will be addressed while the light was being replaced and we learned the driver seat memory needed attention. I brought the vehicle in at 7am and it was done by 4pm with everything fixed and my warranty only cost me $100.00 This is a great dealership who treat people with professionalism and give advice to our needs. The dealership is very clean and even the sales people are friendly and not pushy. I would definitely recommend this dealership for service, parts and when i need to update my vehicle this is where i will come to buy. THANK YOU HAWK PERSONNEL for a wonderful experience. More
Honest, Reliable and very accommodating. Provided excellent customer service. Provided car as promised. Service Advisor was Great! His name is Michael Provided excellent customer service. Provided car as promised. Service Advisor was Great! His name is Michael More
Francisco, Joel, and Mike were excellent people to do business with. We would recommend Hawk to friends and neighbors. Mike S. was one of the most professional and knowledgeable finance managers we h business with. We would recommend Hawk to friends and neighbors. Mike S. was one of the most professional and knowledgeable finance managers we have ever dealt with! A+ dealership! Chris Forbes More
Although a lengthy process and a very long day, Cisco Rangel was amazing. He was able to get me into a new vehicle, which was a surprise to me. Also, my APR was better than I expected, so I couldn’t be h Rangel was amazing. He was able to get me into a new vehicle, which was a surprise to me. Also, my APR was better than I expected, so I couldn’t be happier. I know a commitment to a new vehicle is a lot, but I was given all of the details and I signed on the dotted line. This is the second visit to this dealership and we plan on returning. More
Everyone was pleasant and courteous and took care of my service. Special thanks to Francisco Rangel for helping us with our purchase. service. Special thanks to Francisco Rangel for helping us with our purchase. More
Cisco and Jesus were amazing! Thank you guys for making it an easy and hassle free experience. Will definitely send anyone looking your way! Thank you guys for making it an easy and hassle free experience. Will definitely send anyone looking your way! More
Fernando Adame was very nice to work with. He was patient and explored many options for me. I really appreciate his hard work and excellent customer care. He was patient and explored many options for me. I really appreciate his hard work and excellent customer care. More