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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

4.8
768 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 768 reviews

July 04, 2023

I purchased a vehicle with Francisco Rangel I had the best experience incredible service I highly recommend this dealership to anyone!! More

by Luis Ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Luis, Congrats on your new ride and thanks for the amazing review! We're thrilled to hear about your experience with Francisco and your new car. Your recommendation means a lot to us and we appreciate you for choosing Hawk CDJ! Feel free to reach out for any future automotive needs!

July 02, 2023

Service was performed promptly and efficiently. Wait time was not mentioned by service department, but was kept at a minimum. More

by klestilr
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No name of employee
Jul 03, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We're glad to hear that our service department was able to perform the service promptly and efficiently. We apologize for not mentioning the wait time, but we're happy to hear that it was kept at a minimum. We hope to continue providing excellent service to you in the future!

July 01, 2023

Today we purchased our 3rd vehicle from Hawk. Everyone was extremely helpful and professional. Our salesman was Alex and he was great he went the extra mile and was very patient even though I was More

by Michelle52279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike S, Alexander Rodriguez
Jul 03, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Michelle, Thank you for your kind review! We're so happy to learn about your positive experience at Hawk CDJ. Our team takes pride in providing helpful and professional service to our customers and we're grateful to Alex and Jesus for going above and beyond to assist you in finding the perfect truck. We're also glad to hear that Mike in finance provided great service. Your loyalty is greatly appreciated, and we look forward to serving you again in the future.

June 30, 2023

Ryan was our salesman. He helped our process run smoothly, we were able to negotiate and come to a deal. We brought our two children, staff was very friendly. Their online More

by Moises Diaz
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
RYAN CASTANEDA
Jul 03, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Moises, Thank you for the great review! We're so glad that Ryan made your process smooth and helped you negotiate a deal. Our friendly staff is always here to assist you, and we're delighted to hear that they made you and your children feel welcome. We appreciate your feedback and can't wait to serve you again soon!

June 30, 2023

This company is very upfront about everything and never gave me the run around about anything. Everyone is very friendly and welcoming. I was extremely impressed with this dealership and will be back. More

by cwetzel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Arroyo 5 star
Jul 03, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi there! Thank you for the kind review! We're proud to be upfront and transparent, providing our customers with a positive experience. We're ecstatic to have made a lasting impression on you, and we can't wait to welcome you back to our dealership in the future! Our friendly staff is always here to assist you whenever you need it. Happy driving!

June 27, 2023

As always service/staff extremely knowledgeable and friendly. Unfortunately, this visit.. I couldn’t get the radio fixed to my patriotic, due to part discontinued by jeep. So, I am without a radio fo More

by Myboygoofy61
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Regelio
Jun 28, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the review! We're glad you found our staff knowledgeable and friendly. We understand your frustration with the radio issue. Feel free to email our General Manager, Jim Kinney, at jimk@hawkcdj.com so we can address any of your questions. We appreciate your feedback and hope to serve you again in the future!

June 23, 2023

Rogelio was fantastic. I walked in to get information on my car brakes. I spoke with Rogelio who was attentive, professional and got the brakes done that day! More

by m-m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I spoke with Rogelio in the Service Dept.
Jun 26, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

We are absolutely delighted to hear about your wonderful experience with us! Rogelio is a true professional, and we're glad to know that he was able to provide you with the attentive service you deserve. Thank you for choosing our service and we look forward to serving you again in the near future!

June 22, 2023

2nd time is a charm. The dealership is always clean and welcoming. I had a previous experience with a salesperson(who no longer is employed there). It was not good. The d More

by Electric T
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fernando Adame
Jun 23, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Congrats on your new car and thanks for the review! We're thrilled to hear that you found our dealership clean and welcoming. We apologize for the previous negative experience, but we're glad Fernando could help you get into the vehicle you wanted while lowering your monthly payments. We'll be sure to pass along your kind words to him. Thanks for choosing our dealership, and we look forward to serving you again in the future!

June 22, 2023

Excellent service. Answered every question. Made the purchase process incredibly easy. Will buy from again. More

by The1tab
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
JOEL ANDRADE
Jun 26, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Congratulations on your new car! We are so happy to hear that you had an excellent experience with us and that we were able to make the purchase process easy for you. Thank you for choosing us as your dealership and for taking the time to share your positive experience!

June 17, 2023

Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent What more can I say 👍 More

by Joe-bustos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Wow, thank you for the amazing review, Joe! We're so glad to hear that you had an excellent experience with us. We appreciate your business and hope to see you again soon!

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