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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

4.8
768 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 768 reviews

July 29, 2023

Friendly , helpful , very fast and efficient with the paper work . Answered all of my questions accurately More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
enrique herrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Jim, thank you for your wonderful feedback and kind words! We're delighted to hear that our team provided you with friendly, helpful, and efficient service. Ensuring excellent customer care and accurate information is always our top priority. If there's anything else we can assist you with or if you have any future inquiries, please feel free to reach out. We're here to support you!

July 27, 2023

I find the service department friendly and efficient. When I come in for oil changes, they check my records and can tell when and what they performed last visit and if I need any other service I need More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 28, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Alex, This is great to hear! Thanks for reviewing us and we hope to work with you again. Drive safe!

July 27, 2023

The entire staff are Great, they all know me by name, Guess Who: Corliss Kimble! The One & Only. But those prices for parts and lobar are killing me!!! Thanks More

by ckimble18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 28, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

We really appreciate the kind words about our team, Corliss! Thank you for your business and we look forward to your next visit with us.

Jul 28, 2023 -

ckimble18 responded

Thank you

July 23, 2023

Simply put but not to be taken lightly. This was by far the most pleasant and seamless car buying experience of my life. I've bought many cars for my 3 daughters my son and my mother and More

by jpodkulski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wish I had Franks last name but he was the finance person I dealt with. Top Notch! Thanks Frank
Jul 24, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi James, thank you for choosing our car dealership and for sharing such an amazing review! We're truly delighted to hear that your car-buying experience with us was the most pleasant and seamless one you've ever had. We are incredibly grateful for your kind words about our team members Jesus, Francisco, and Frank. We also want to thank you for recommending our dealership to your friends and colleagues. We greatly appreciate your support and trust in our services. Wishing you many enjoyable miles with your new ride!

July 22, 2023

Customer service was amazing. Very thorough with the explanation given on the features of the car. Second time buying a car hear and will definitely buy another car from here! More

by murphy1974a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Congrats on your new ride and thanks for choosing our dealership! We are thrilled to hear that our customer service was amazing and that you found our team to be thorough in explaining the features of the car. Your loyalty is greatly appreciated, and we look forward to assisting you in the future. If there's anything else we can do for you, please don't hesitate to reach out!

July 15, 2023

Fast service. Good communication with service representative. Got in and out the same day. Had to have my infotainment head unit replaced More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
Jul 17, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review! We're glad you had a fast service experience with us and that our service representative communicated well throughout the process. We always strive to get our customers back on the road as soon as possible. If you need any further assistance with your infotainment head unit or any other issues with your vehicle, please feel free to let us know. Have a wonderful day!

July 13, 2023

Thanks for all your help. I will return for my next service. Thanks again for your help More

by Pdbyvon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

You are very welcome! It was a pleasure assisting you with your service needs. We are thrilled to hear that you had a positive experience with us, and we look forward to seeing you again soon! Take care!

July 08, 2023

Fast clean service. In and out without any issues. Pretty much no wait for express oil service. More

by dsetag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the review! We're so happy that you found our express oil service fast and clean, with no wait or issues. Your kind words mean a lot to us, and we'll keep working hard to provide great service. Don't hesitate to contact us if you need anything else. Have a great day!

July 07, 2023

Everyone was very professional and polite, Everyone was also very knowledgeable about taking of my needs for my truck. More

by e40lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AARON MAZZONI
Jul 11, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the amazing review! We're glad you found our team professional, polite, and knowledgeable. We appreciate your support and hope to see you again soon. Don't hesitate to reach out if you have any questions or needs. Happy driving!

July 05, 2023

Salesman Justin was very knowledgeable and made things very quick and efficient. Would recommend the dealer and Justin More

by Bubba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
justin eick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

We really appreciate your review, Bubba, and are happy to hear that Justin's expertise and efficiency made your experience 5 stars! We're also glad to receive your recommendation for both Justin and our dealership. Thank you for choosing us!

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