Hawk Chrysler Dodge Jeep Ram

My vehicle was there for 16 days for replacement of a transfer case and switch. Dropped it off on 10/2 and expressed how i needed a loaner or rental and got nothing. Had to rent a vehicle myself whiich c transfer case and switch. Dropped it off on 10/2 and expressed how i needed a loaner or rental and got nothing. Had to rent a vehicle myself whiich came out to 600 dollars for 8 days. Because the warranty would not cover one til they confirmed what was wrong. Part was sent over by the warranty company on the 10th in which Hawk was not aware of until the 11th only because I called to let them know it was there. Got another rental with 5 days covered by warranty and still came out my pocket another 300 dollars because my vehicle was not ready until late on the 17th. Then had to pay 500 dollars for my balance on my vehicle. And when I expressed my concerns with the service manager at hawk he said he would get back with me and never did. Been dealing with Hawk for years, even with my other vehicle an I must say this was a horrible experience More

Fast and knowledgeable service provided. Staff is super friendly and responsive to questions and or concerns. Even the cashier made me smile. You can’t go wrong with this team. I’m very plea Staff is super friendly and responsive to questions and or concerns. Even the cashier made me smile. You can’t go wrong with this team. I’m very pleased. More

Highly recommend! Horacio De la Vega went above and beyond to make everything go smoothly! Car is amazing! Horacio De la Vega went above and beyond to make everything go smoothly! Car is amazing! More

Great salesman Justin being knowledgeable, honest taking time to provide 110% effort, assured best purchase experience. Will definitely return! time to provide 110% effort, assured best purchase experience. Will definitely return! More

Joel was great throughout the purchase. He was a great listener and respected all my demands. He was very transparent. Thank you He was a great listener and respected all my demands. He was very transparent. Thank you More

Horacio De La Vega provided excellent service. He was patient, yet thorough in the purchase process! He was patient, yet thorough in the purchase process! More

Worked with Brenda, Jim and Jason thru text messages to buy a 2023 Jeep Grand Cherokee Summit. Could not have been easier or more professional in any regard. I was in Northern Wisconsin at the time and the buy a 2023 Jeep Grand Cherokee Summit. Could not have been easier or more professional in any regard. I was in Northern Wisconsin at the time and they helped me find the right vehicle and assured me it would be available to me by the time I returned to the Chicago area a few days later. They gave me top dollar, more than I reasonably could’ve expected on my trade. I made it to the dealership to close tonight and I was in and out in very little time. They made a purchase of this size seem so simple and yet took the time to answer any question I had. Jason even anticipated a few questions he thought I’d ask and answered those informatively. these people know their stuff and they know how to treat new clients. I’ll be back ladies and gentlemen. This process could not have gone better. With deep gratitude I thank all of you. More

Justin Eick proved to be an exceptionally pleasant and personable salesperson during our interaction. His extensive knowledge and willingness to go the extra mile in locating the exact vehicle I desired w personable salesperson during our interaction. His extensive knowledge and willingness to go the extra mile in locating the exact vehicle I desired were truly commendable. I couldn't have wished for a more ideal sales representative to collaborate with. Without a doubt, I will be returning to Justin Eick at Hawk Chrysler for my future vehicle purchases. More

Great service! Easy to schedule and get in and out. Mike Jannotta provided excellent service. Great guy and very helpful. Easy to schedule and get in and out. Mike Jannotta provided excellent service. Great guy and very helpful. More