Hawk Chrysler Dodge Jeep Ram
Forest Park, IL
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Horacio De La Vega provided excellent service. He was patient, yet thorough in the purchase process! He was patient, yet thorough in the purchase process! More
Worked with Brenda, Jim and Jason thru text messages to buy a 2023 Jeep Grand Cherokee Summit. Could not have been easier or more professional in any regard. I was in Northern Wisconsin at the time and the buy a 2023 Jeep Grand Cherokee Summit. Could not have been easier or more professional in any regard. I was in Northern Wisconsin at the time and they helped me find the right vehicle and assured me it would be available to me by the time I returned to the Chicago area a few days later. They gave me top dollar, more than I reasonably could’ve expected on my trade. I made it to the dealership to close tonight and I was in and out in very little time. They made a purchase of this size seem so simple and yet took the time to answer any question I had. Jason even anticipated a few questions he thought I’d ask and answered those informatively. these people know their stuff and they know how to treat new clients. I’ll be back ladies and gentlemen. This process could not have gone better. With deep gratitude I thank all of you. More
Justin Eick proved to be an exceptionally pleasant and personable salesperson during our interaction. His extensive knowledge and willingness to go the extra mile in locating the exact vehicle I desired w personable salesperson during our interaction. His extensive knowledge and willingness to go the extra mile in locating the exact vehicle I desired were truly commendable. I couldn't have wished for a more ideal sales representative to collaborate with. Without a doubt, I will be returning to Justin Eick at Hawk Chrysler for my future vehicle purchases. More
Great experience. From easy online scheduling to diagnosing and service. Jorge was attentive to the troubles and understood my availability and budget From easy online scheduling to diagnosing and service. Jorge was attentive to the troubles and understood my availability and budget More
Told me they had to charge a fee to do my registration and title work on the vehicle and let me do the taxes myself (out of state purchase) I fly in to buy the vehicle, check in hand, and suddenly that li and title work on the vehicle and let me do the taxes myself (out of state purchase) I fly in to buy the vehicle, check in hand, and suddenly that line is blank, but the final price is the same. Finance guy says they can't touch my stuff since it's out of state, yet the guy that I asked before when I got the bill of sale said that wasn't the case. They put that amount into the sales price instead of removing it and insisted it was right and the charge on the bill of sale I got was a mistake. On top of that, I dealt with 7 people throughout my purchase and they were very pushy to get me out of the door and make me do their survey. The guy told me to pull up the survey in my email and he would do it for me!! More
Staff is great and the whole buying experience was amazing. I highly recommend Nelson Arroyo amazing. I highly recommend Nelson Arroyo More