Hawk Chrysler Dodge Jeep Ram

Francisco and heather were a huge help and strived to get me in a newer more reliable car. Much appreciated. Definitely shopping here again in the future. me in a newer more reliable car. Much appreciated. Definitely shopping here again in the future. More

Manny Celis provided exceptional service when my brother and I purchased two jeep wrangler. From the start, he was attentive, friendly, and professional. He took the time to understand both of our needs and and I purchased two jeep wrangler. From the start, he was attentive, friendly, and professional. He took the time to understand both of our needs and made sure we were comfortable with every step of the process. Manny's knowledge and honesty made the experience stress-free, and we never felt pressured into making a quick decision. His excellent communication and attention to detail really stood out. If you're looking for outstanding customer service and a smooth car-buying experience, Manny is the one to go to. My brother and I are extremely happy with our purchase and the entire experience. Thanks, Manny, for going above and beyond! More

I write this review after being told several times I would receive a check for $300 to compensate me for part of the deal we made that did not materialize. Francisco "Cisco" Rangel was the salesman. would receive a check for $300 to compensate me for part of the deal we made that did not materialize. Francisco "Cisco" Rangel was the salesman. It has been over a month and still no compensation which was promised. This is a synopsis of my experience with Hawk Chrysler: I located two vans on their website and contacted the dealership. I told the salesman I was traveling about an hour and a half to view two vans on their website. I told him the day and approximate time I would arrive. I arrived as stated and was told one of the vans was sold the night before. The remaining van had NOT been washed or detailed. I drove it and pointed out some scratches, etc. that needed attention. Cisco told me he would have the van detailed inside and outside. I told him I would be back to finalize the deal. Two days later, I arrived and the van had been washed but none of the scratches were addressed. The inside was cleaned to my satisfaction. I wasn't going to keep driving back and forth, so we agreed on a price contingent upon a concern being addressed. I waited for more than an hour sitting by myself in the showroom. I then was pressured into signing all of the purchase paperwork with the finance manager, even though I did not see the work completed that was part of the deal. Cisco returned and told me the mechanics could not complete the change that was part of the deal. I had already paid for the van and told Cisco I was NOT happy as the work was part of the agreement, a $500.00 agreement. Cisco seemed uninterested and left. I got into the van only to find out there was LESS than an eight of a tank of gas. I left the dealership and drove about 5 miles when the low fuel warning came on. I had to fill up at the next available gas station. I contacted Cisco and we discussed the $500 difference. He said he would talk with his manager. The next day he offered me $300 and said a check would be mailed to me. I accepted his offer and confirmed via an email. I still have not received the check and have contacted Cisco several times. I received the same answer, the check is in the mail. It has been a month and no check. Needless to say, I can not recommend this dealership nor Cisco Rangel without reservation. I'm an Army veteran and retired Law Enforcement Officer. I hope going forward Cisco and the anyone else at the dealership treat other customers better than I was treated. Robert S. More

Lukasz was incredibly patient and helpful throughout. He never pushed but rather was knowledgeable and helped make the decision easy. He never pushed but rather was knowledgeable and helped make the decision easy. More

My wife and I drove to Chicago from Madison to Hawk Chrysler to check out a Pacifica we saw online. HORACIO met us when we arrived. They had the van pulled up and the ready for us to take out for a dr Chrysler to check out a Pacifica we saw online. HORACIO met us when we arrived. They had the van pulled up and the ready for us to take out for a drive. We enjoyed meeting with Horacio and he made our purchase painless. I recommend Horacio and Hawk Chrysler! More

We worked with Carlos Perez. He was very informative and easy to work with! We would certainly work with him again and refer any friends looking for a new car. He was very informative and easy to work with! We would certainly work with him again and refer any friends looking for a new car. More

Thanks so much again for your help with the purchase of my new vehicle. Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and frie of my new vehicle. Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. Keep up the good work! More

Cisco was really great. Came in at the bottom of the ninth and made the deal happen. 10/10!! Came in at the bottom of the ninth and made the deal happen. 10/10!! More

Jason and Steve were friendly, helpful and knowledgeable. It was a good experience. Love my new car! It was a good experience. Love my new car! More