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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

4.8
768 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 768 reviews

November 16, 2023

Not a pleasant purchase. The GM had to get involved and things were a lot smoother after his involvement in the delivery of the SUV. Although he promised two gas cards that n More

by espinozapablo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Horacio De La Vega
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Pablo, Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your recent purchase. We are happy to hear that our General Manager was able to get involved in resolving the issues with the SUV delivery. Regarding the gas cards, we sincerely apologize for the oversight. Please reach out to Jim Kinney, our General Manager, at jimk@hawkcdj.com at your earliest convenience so that he can personally assist you. Thank you for bringing this to our attention, and we look forward to resolving this matter.

Nov 20, 2023 -

espinozapablo responded

Thank you, Jim, for sending the gas cards!

November 16, 2023

Absolutely pleasant experience working with Fransisco Rangel, he was very informative, patient and helpful throughout the entire process. He made shopping for a new truck completely effortless and as muc More

by Rickyherrera173
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Nov 17, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Ricky, thank you so much for your kind words! We're thrilled to hear that Fransisco provided you with an informative and seamless experience while shopping for a new truck. We appreciate your feedback and hope you enjoy your new purchase!

November 15, 2023

Ok,el trato muy amable se esmeraron en encontrar el carro a mi presopuesto muy amable...me voy feliz y agradecida Gracias More

by lupita311975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
justin eick
5.0
This rating includes all reviews, with more weight given to recent reviews.
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
JASON BELTRAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOEL ANDRADE, Domenic Cappelluti, Nelson Arroyo
Nov 17, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Lupita, thank you so much for your kind words! We're glad to hear that you had a great experience with us and that we were able to find the car you were looking for. We appreciate your feedback and hope to see you again soon!

November 14, 2023

Excelente service, bilingual and exceeded my expectations as a dealer and Horacio is very kind More

by Stephanie.estrada.94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Stephanie, thank you for your kind words and positive feedback! We're thrilled to hear that our service exceeded your expectations. Horacio will be delighted to know that you found him to be kind. We appreciate your support and look forward to serving you again in the future.

November 14, 2023

Check in was quick, I’m glad they actually new who I was. I always like personal attention to my vehicle. They told me the wait time which is fine, I had made plans to be picked up. I didn’t receive a call More

by hazelng4
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve @express service
Nov 15, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Hazel! Thank you for your positive feedback. We're glad to hear that your check-in experience was quick and that you appreciated the personal attention given to your vehicle. We're happy that you were still able to pick it up without any issues. We appreciate your business and hope to see you again soon!

November 13, 2023

Great salesman. Highly recommend. Amazing to work with. Went above and beyond to help out! It was a pleasure working with him More

by jmont
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Congratulations on your new ride and thank you for your kind words! We're overjoyed to hear that you had a great experience working with our salesman. We strive to provide exceptional service and it's wonderful to know that we exceeded your expectations. We truly appreciate your recommendation. Happy driving!

November 11, 2023

Dealer is very professional and timely when ever I need my car to be Serviced More

by etech1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Congratulations on your new ride! Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that our team has been professional and timely in servicing your car. We appreciate your business and look forward to serving you again in the future. Happy driving!

November 10, 2023

I Went in for an oil change, they got me right in without an appointment. More

by sherry Mckenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jannotta
Nov 13, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Sherry, thank you for choosing us for your oil change! We're glad we could accommodate you without an appointment. If you have any other automotive needs in the future, please don't hesitate to reach out. Take care!

November 10, 2023

Just bought a Grand Cherokee from Hawk CDJ, from Horacio more specifically. Great experience! I was just exploring initially, but ended up reaching a deal. Efficient! More

by Panggb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cappelluti
Nov 13, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Congratulations on your new ride and thank you so much for sharing your positive experience with us and for choosing Hawk CDJ. We're so happy to hear that Horacio provided you with an efficient and great car buying experience. We appreciate your support and look forward to serving you again in the future!

November 10, 2023

It was a great experience. Vega made sure the process was fast and smooth. Thank you More

by Philrobinson_2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Phil, thank you for your kind words! We're glad to hear that Vega provided you with a great experience and made the process fast and smooth. We appreciate your feedback and look forward to serving you again in the future.

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