Hawk Chrysler Dodge Jeep Ram

Łukasz was very helpful, patient and communicated well throughout the process. I will look for him on future visits. throughout the process. I will look for him on future visits. More

good service certainly buy your car from them. they will support end to end. good luck they will support end to end. good luck More

Greatest service I have ever experienced from a car dealership when it comes to repairs dealership when it comes to repairs More

The staf is always friendly and helpful. I'm always in and out without dealing with delays. I'm always in and out without dealing with delays. More

Jason Beltran did an excellent Job, would highly recommend buying your next car from him. Was professional and extremely helpful recommend buying your next car from him. Was professional and extremely helpful More

Brandon was very helpful, patient and communicated well throughout the process. I will look for him on future visits. throughout the process. I will look for him on future visits. More

I needed a taillight bulb replaced quickly. The service was completed allowing for me to continue with my busy daily schedule. Thank you for your prompt response. The service was completed allowing for me to continue with my busy daily schedule. Thank you for your prompt response. More

Ann Marie service was awesome! She helped me prioritize my jeep’s maintenance needs. I felt very comfortable and looking forward to working with her and her team in the near future She helped me prioritize my jeep’s maintenance needs. I felt very comfortable and looking forward to working with her and her team in the near future! Highly recommend. More

I have been taking my Durango SRT to Hawk CDJR for roughly 3 years now. For the most part the service team has taken care of my Durango. In my most recent visit, I went in for 3 issues; a check engine roughly 3 years now. For the most part the service team has taken care of my Durango. In my most recent visit, I went in for 3 issues; a check engine light, a broke Evap line, and a vibration under heavy acceleration. The check engine light, and the Evap line when addressed, but the vibration was not addressed or mentioned. At some point, i have to go back to the dealership for a diagnostic on that. Its hard to be without a vehicle while it is in for service, so i consider this a miss when i have to make multiple visits for a unresolved issue. Lastly, the invoice i receive was a little move vague than i would like to see. To diagnos the my Evap leak, a smoke machine was needed. When the dust settled, the invoice was ~$1,500, but the invoice mentioned diagnos + Install for ~$1100 and parts was $100. I would like to have seen a more clearly itemized invoice: Smoke test Diag= X Install of evap line= X service hours = x cost Install of esim = X service hours = x cost My invoice was not itemized like this, which could lead to a misunderstanding of cost. As a customer who is spending their hard earn money, I would like to know how i am spending it with detail at the dealership. Don't get me wrong, i would like to keep as much of my money as possible, but i do understand that you have to pay to play when you own a SRT vehicle. BUT please break down the cost better for me. Overall, i recommend the service team here. I will be back to get an understanding of the last of my issues regarding the vibration under heavy acceleration. They techs will normally provide a video breakdown of the service need as well that is sent via text to the customer. More

When i got there Brandon took care of me. He was pleasant and made sure the part was in stock. I went in the waiting room and about a hour later he told me they started working on it and n He was pleasant and made sure the part was in stock. I went in the waiting room and about a hour later he told me they started working on it and not to much longer the truck was ready. More