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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

4.8
792 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 792 reviews

January 25, 2024

Manny Celis does his job great, he answered all my questions and made sure I understood my paperwork. More

by vwright017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Celis
Jan 29, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive experience with Manny Celis. We're glad he provided excellent service and helped you with your paperwork. If you have any more questions or need further assistance, feel free to reach out. Have a great day!

January 23, 2024

Mr Lukas helped me get my car very helpful loved my experience here at this dealer . Highly recommend this place & ask for Mr Lukas , Thank you More

by sanchezsarita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lukasz Ptaszek
Jan 24, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi! Thank you for your positive review and recommendation. We're glad to hear that Mr. Lukas provided you with excellent assistance during your car purchase. If you have any more feedback or need further assistance, feel free to reach out. Thank you again!

January 20, 2024

Competitive pricing, Cisco was a blessing to work with. Very welcoming, friendly and inviting atmosphere. More

by Angie & Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cappelluti
Jan 22, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your kind words. We're thrilled to hear that you had a positive experience working with Cisco. Providing a welcoming and friendly atmosphere is always our goal. We appreciate your feedback and hope to see you again soon!

January 19, 2024

Great customer service, very well trained aur to mechanics and technicians . There’s always a follow up call from the service department to make sure that everything was smooth . More

by CJ. Dragomir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi CJ, thank you for your kind words about our customer service and team. We're thrilled to hear that our mechanics and technicians provided you with a great experience. We appreciate your feedback and look forward to seeing you again!

January 13, 2024

It was a good experience again with this dealership. I got service done to my Jeep wrangler. More

by charmaine_oreilly197
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience. We hope to earn your 5-star review in the future!

January 13, 2024

I refuse to disconnect a basic Unnecessary extra service that was an autolock by the computer service, They charged me $2500.00 Sorry to inspect A problem that I had already provided them the answer for! th More

by ernestovmarin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Kinney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
justin eick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Healy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry McWilliams
1.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Infelise
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cappelluti
Jan 18, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Ernesto, Thank you for bringing this to our attention. We apologize for any frustration and inconvenience you experienced during your recent service with us. We understand your concerns, and we would like to speak with you directly so that we can look into your case, address your concerns, and hope to work towards a resolution. At a time that works best for you, please reach out to Jim Kinney, our General Manager, at jimkhawkcdj.com. We value your feedback and appreciate the opportunity to turn things around for you.

January 12, 2024

One this day, the person that checked me in was professional & informative and before I can finish my coffee, my vehicle was ready. Thank you More

by DayDay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Morgan
Jan 16, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind words! We're thrilled to hear that our team provided a professional and efficient experience for you. We appreciate your feedback and hope to continue delivering excellent service.

January 12, 2024

LUKASZ DID A EXCELLENT JOB WITH THE SALE OF DODGE CHARGER COMMUNICATION WAS EXCELLENT. I WAS IMPRESSED WITH THE DEALERSHIP AND THE AMOUNT OF CARS THEY HAVE. More

by NORBERT STUDNICKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Domenic Cappelluti, Lukasz Ptaszek
Jan 16, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Congrats on the new Dodge Charger! We are thrilled to hear that Lukasz and our team assisted in making your car buying experience a smooth one. We look forward to serving you again in the future! Drive safely!

January 11, 2024

They were very nice and helpful. They adjust the issue with my car and they didn’t take too long to fix. More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Ana! Thank you so much for your kind review. We're glad to hear that we were able to assist you with your car issue efficiently. If you have any further questions or need any future assistance, feel free to reach out. Have a great day!

January 10, 2024

I called ahead to see if they had the part my usual dealer didn't have available. They said they did, but the parts guy was wrong and when I showed up for my appointment, they discovered they did not h More

by chris.rundell
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Chris! Thank you for taking the time to share your experience. We apologize for the initial mix-up, but we're glad we could quickly resolve the issue and provide you with excellent service. We appreciate your patience and hope to see you again in the future. Safe travels!

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