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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

4.8
792 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 792 reviews

February 29, 2024

BEST! Customer service , My experience with Cisco Rangel was great,friendly and helpful . I love my new car. More

by alvarinregalado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your positive experience with Cisco! We're thrilled to hear that you received excellent customer service and are enjoying your new car. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your feedback!

February 27, 2024

Service department is pretty good. Management not totally honoring coupons. Please read the fine print. More

by franklinanthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McWilliams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Franklin, thank you for sharing your feedback with us. We appreciate your kind words about our service department. We apologize for any confusion regarding coupons and will work on better communication in the future. Thank you for choosing Hawk CDJR!

February 22, 2024

I took my car for a sit electronic issue, the dealer did all they could to take care of the issue as soon as possible, it took a little longer than expected due to parts but at the end everything was taken More

by adamr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Adam, thank you for sharing your experience with us. We appreciate your patience as we worked to resolve the electronic issue with your car. We apologize for any delays due to parts, but we're glad to hear that everything was ultimately taken care of to your satisfaction. Thank you for choosing us!

February 21, 2024

Great customer service very satisfied with cost. My problems were fixed in a timely manner More

by dwilliams1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jannotta
Feb 22, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that we were able to resolve your issues in a timely manner and that you found our costs satisfactory. We appreciate your feedback and look forward to serving you again in the future!

February 20, 2024

Service was great. Result was great. Mike was awesome. I’m glad I chose Hawk Auto . More

by Demarkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASON BELTRAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jannotta
Feb 21, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great service with Mike. We appreciate your support and look forward to serving you again in the future!

February 20, 2024

Great customer service. Gabriel was excellent as well as his manager. Great customer service and a nice atmosphere. More

by Csting1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel , Nelson Arroyo
Feb 21, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience! We're thrilled to hear that Gabriel and his manager provided excellent customer service. Creating a nice atmosphere for our customers is always a top priority for us. We appreciate your feedback and hope to see you again soon!

February 19, 2024

Took My truck in for its first oil change, and they topped off all my fluids, rotated the wheels and left it cleaner then when i brought it in! My salesman Cisco also said hello and made sure i was sti More

by mistac123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Healy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry McWilliams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Rangel , Mike Jannotta
Feb 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you had a great visit for your truck's oil change. We will make sure to pass along your kind words to Cisco. We look forward to serving you again in the future!

February 18, 2024

Great service and wonderful atmosphere, everyone was kind and helpful. This is my 3rd vehicle from HAWK. More

by tonyddom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Tony, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our service to be great and our atmosphere wonderful. We appreciate your loyalty and look forward to serving you again in the future!

February 18, 2024

I am very impressed with Hawk CDJ. I live in Georgia and purchase my personal vehicles online. Gabriel Badding was a great sales rep! He was very accommodating with additional videos a More

by Brad S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Infelise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Badding 5 Stars!
Feb 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Brad, we are thrilled to hear about your positive experience with our dealership! Gabriel and Frank are truly exceptional team members, and we are delighted that they were able to assist you with your purchase. Thank you for choosing us and for taking the time to share your feedback. Have a great day!

February 17, 2024

I really appreciate Hawk's dealership, the service is professional and reliable. If you need transportation they're there to assist you til the end! More

by Michellejjackson4312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Michelle, thank you so much for the kind words about our dealership! We're thrilled to hear that you had a professional and reliable experience with us. Our team is always here to assist you with your transportation needs. We look forward to serving you again in the future!

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