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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

4.8
768 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 768 reviews

January 13, 2024

I refuse to disconnect a basic Unnecessary extra service that was an autolock by the computer service, They charged me $2500.00 Sorry to inspect A problem that I had already provided them the answer for! th More

by ernestovmarin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Kinney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
justin eick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Healy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry McWilliams
1.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Infelise
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cappelluti
Jan 18, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Ernesto, Thank you for bringing this to our attention. We apologize for any frustration and inconvenience you experienced during your recent service with us. We understand your concerns, and we would like to speak with you directly so that we can look into your case, address your concerns, and hope to work towards a resolution. At a time that works best for you, please reach out to Jim Kinney, our General Manager, at jimkhawkcdj.com. We value your feedback and appreciate the opportunity to turn things around for you.

January 13, 2024

It was a good experience again with this dealership. I got service done to my Jeep wrangler. More

by charmaine_oreilly197
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience. We hope to earn your 5-star review in the future!

January 12, 2024

LUKASZ DID A EXCELLENT JOB WITH THE SALE OF DODGE CHARGER COMMUNICATION WAS EXCELLENT. I WAS IMPRESSED WITH THE DEALERSHIP AND THE AMOUNT OF CARS THEY HAVE. More

by NORBERT STUDNICKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lukasz Ptaszek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cappelluti
Jan 16, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Congrats on the new Dodge Charger! We are thrilled to hear that Lukasz and our team assisted in making your car buying experience a smooth one. We look forward to serving you again in the future! Drive safely!

January 12, 2024

One this day, the person that checked me in was professional & informative and before I can finish my coffee, my vehicle was ready. Thank you More

by DayDay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Morgan
Jan 16, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind words! We're thrilled to hear that our team provided a professional and efficient experience for you. We appreciate your feedback and hope to continue delivering excellent service.

January 11, 2024

They were very nice and helpful. They adjust the issue with my car and they didn’t take too long to fix. More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Ana! Thank you so much for your kind review. We're glad to hear that we were able to assist you with your car issue efficiently. If you have any further questions or need any future assistance, feel free to reach out. Have a great day!

January 10, 2024

Łukasz was very helpful, patient and communicated well throughout the process. I will look for him on future visits. More

by Wieslaw Labaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lukasz Ptaszek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cappelluti
Jan 11, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Wieslaw! Thank you so much for your kind words about Łukasz. We're glad to hear he provided excellent assistance and that you had a positive experience. We appreciate your support and look forward to serving you again in the future.

January 10, 2024

good service certainly buy your car from them. they will support end to end. good luck More

by venkata bhonagiri
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Venkata, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. We strive to provide excellent support from start to finish. We appreciate your support and wish you the best of luck as well!

January 10, 2024

I called ahead to see if they had the part my usual dealer didn't have available. They said they did, but the parts guy was wrong and when I showed up for my appointment, they discovered they did not h More

by chris.rundell
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Chris! Thank you for taking the time to share your experience. We apologize for the initial mix-up, but we're glad we could quickly resolve the issue and provide you with excellent service. We appreciate your patience and hope to see you again in the future. Safe travels!

January 07, 2024

Greatest service I have ever experienced from a car dealership when it comes to repairs More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Barbara, thank you so much for your kind words! We strive to provide exceptional service in car repairs, and we're thrilled to hear that we exceeded your expectations. We appreciate your support and look forward to serving you in the future!

January 05, 2024

The staf is always friendly and helpful. I'm always in and out without dealing with delays. More

by NKW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Pam
Jan 08, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words. We strive to provide efficient and friendly service to all our customers. We're glad to hear that you have consistently had a positive experience with us. We appreciate your feedback and look forward to serving you again soon!

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