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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

Overview
Employees
Reviews
4.8
768 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 768 reviews

February 20, 2024

Service was great. Result was great. Mike was awesome. I’m glad I chose Hawk Auto . More

by Demarkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASON BELTRAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jannotta
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Feb 21, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great service with Mike. We appreciate your support and look forward to serving you again in the future!

February 20, 2024

Great customer service. Gabriel was excellent as well as his manager. Great customer service and a nice atmosphere. More

by Csting1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel , Nelson Arroyo
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Feb 21, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience! We're thrilled to hear that Gabriel and his manager provided excellent customer service. Creating a nice atmosphere for our customers is always a top priority for us. We appreciate your feedback and hope to see you again soon!

February 19, 2024

Took My truck in for its first oil change, and they topped off all my fluids, rotated the wheels and left it cleaner then when i brought it in! My salesman Cisco also said hello and made sure i was sti More

by mistac123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Healy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry McWilliams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Rangel , Mike Jannotta
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Feb 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you had a great visit for your truck's oil change. We will make sure to pass along your kind words to Cisco. We look forward to serving you again in the future!

February 18, 2024

Great service and wonderful atmosphere, everyone was kind and helpful. This is my 3rd vehicle from HAWK. More

by tonyddom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Tony, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our service to be great and our atmosphere wonderful. We appreciate your loyalty and look forward to serving you again in the future!

February 18, 2024

I am very impressed with Hawk CDJ. I live in Georgia and purchase my personal vehicles online. Gabriel Badding was a great sales rep! He was very accommodating with additional videos a More

by Brad S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Infelise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Badding 5 Stars!
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Feb 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Brad, we are thrilled to hear about your positive experience with our dealership! Gabriel and Frank are truly exceptional team members, and we are delighted that they were able to assist you with your purchase. Thank you for choosing us and for taking the time to share your feedback. Have a great day!

February 17, 2024

I really appreciate Hawk's dealership, the service is professional and reliable. If you need transportation they're there to assist you til the end! More

by Michellejjackson4312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Michelle, thank you so much for the kind words about our dealership! We're thrilled to hear that you had a professional and reliable experience with us. Our team is always here to assist you with your transportation needs. We look forward to serving you again in the future!

February 16, 2024

Very poor courtesy maintenance. Dirtied my rugs with black grease shoes. $1900 mess. Very poor courtesy. More

by bdsouza16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Esparaza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your visit. We understand your frustration regarding the maintenance issues and would appreciate the opportunity to speak with you directly so that we can address your concerns personally. Please contact Jim Kinney, our General Manager, at jimk@hawkcdj.com at your earliest leisure. We are committed to improving your experience with us. Thank you.

February 15, 2024

Thank you vega and jesus for getting me into my brand new durango yall are the best More

by carltonspivey17
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Carlton, thank you for the kind words! We're thrilled to hear that Vega and Jesus provided you with excellent service and helped you get into your brand-new Dodge Durango. If you ever need anything else, don't hesitate to reach out. Enjoy your new ride!

February 14, 2024

Hawk is always clean and the waiting area has a full station of snacks and beverages. More

by Tressie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Tressie! Thank you for your kind words about our clean facility and well-stocked waiting area. We strive to create a comfortable and enjoyable experience for our customers. We appreciate your feedback and look forward to serving you again in the future!

February 08, 2024

Great customer service. Brandon Sweeney helped out a lot You guys do a good job. More

by Lavell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Lavell, thank you for your kind words! We're glad to hear that Brandon provided excellent customer service. We strive to do our best and appreciate your support. Let us know if there's anything else we can assist you with.

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