Hawk Chrysler Dodge Jeep Ram
Forest Park, IL
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Excellent service and communication from Marcos. He was very attentive and stuck with every detail that I requested in a vehicle. There was absolutely no pressure to make a purchase outside of wha He was very attentive and stuck with every detail that I requested in a vehicle. There was absolutely no pressure to make a purchase outside of what I asked for. Not only did Marcos go above and beyond to help with the vehicle itself but, also with what I was able to go with into financing. I would highly recommend going to work with Marcos when looking to make a no hassle fully attentive service. More
EXCELLENT TOP NOTCH SERVICE ;HEATHER and CISCO PROVIDED ME WITH ALL OPTIONS AND INFORMATION TO MAKE THIS THE BEST PURCHAING EXPERIENCE EVER ME WITH ALL OPTIONS AND INFORMATION TO MAKE THIS THE BEST PURCHAING EXPERIENCE EVER More
I would recommend Hawk Chrysler and Carlos the sales person everyday. Great experience! Vehicle was more then described. person everyday. Great experience! Vehicle was more then described. More
After explaining my complex situation in both text and several phone calls, and after visiting a jeep dealer 10 minutes from home which could not make anything happen, your lovely internet sales people fl several phone calls, and after visiting a jeep dealer 10 minutes from home which could not make anything happen, your lovely internet sales people flat out lied to me. They had me drive an hour and 10 minutes there and then an hour and 35 minutes home in the snow just to be told the same exact thing I was told 10 minutes from my house. When your dealership reached out, I sent several very clear texts with all of the information since my situation was not ideal. I clearly explained that I had already been car shopping and had my car appraised at several other dealers. I asked to run lose numbers but was told that can’t be done. Several times I asked to be sure that a manager has seen my messages, understood my situation and still thinks it is worth my time. Was assured it was. All lies. Ridiculous. When I walked in for my "appointment" no one knew I was coming, nothing was prepped and no one knew about my situation. My time was completely and utterly wasted and I was humiliated. They even said since I was already a Hawk customer, they wanted to be sure to work extra hard for me and were prepared to do anything to sell vehicles. Such actual nonsense. Nope. Instead they made me feel so upset and embarrassed and sad. So thanks to your team for that. The people I encountered at the dealership were kind and professional. But all of us had our time wasted by the disgraceful internet sales team. And even more frustrating is that nothing can be done to make this right. My time and effort was for nothing. Do better. I just hope this can help someone else before being lured in. More
They make purchasing a car easy and without any pressure. Highly recommend them to anyone interested in purchasing a car. Highly recommend them to anyone interested in purchasing a car. More
Excellent selection of vehicles , e. Excellent sales staff and service , the best dodge dealership in the Chicagoland area Excellent sales staff and service , the best dodge dealership in the Chicagoland area More
Horacio answered all of my questions,was very attentive. It was a great experience. Great service. It was a great experience. Great service. More
Excellent service from start to finish. Our salesman Horacio and Steve in finance were extremely helpful in getting my son into the car that he wanted. I highly recommend this dealership! Our salesman Horacio and Steve in finance were extremely helpful in getting my son into the car that he wanted. I highly recommend this dealership! More
Horatio answered all of my questions and was very helpful. He made the experience very easy helpful. He made the experience very easy More