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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

4.8
765 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 765 reviews

October 28, 2024

General manager never got back to me once I addressed a concern with him. I emailed him twice and called him once with no response. More

by jackfio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Kinney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We sincerely apologize for the lack of response you’ve experienced. This is not the level of service we strive to provide. To resolve this matter promptly, please contact Jim Kinney, our General Manager, at jimk@hawkcdj.com for further assistance. We appreciate your patience and look forward to addressing your concerns right away.

Oct 29, 2024 -

jackfio responded

Why should I call Mr Kinney? I have emailed him twice and called once and never got a response then. Why should I try again. Let him call me. He has my cell number.

Oct 29, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hello JackFio. We have not serviced or sold a jackfio. Maybe if you used your real name we could respond properly. thank you in advance

Oct 29, 2024 -

jackfio responded

I purchased a 2023 Fiat 500x sport at the end of September.

October 27, 2024

Great salesman made the process super easy. Explained everything thoroughly and made sure we left happy. More

by Daniel.carrasco95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
justin eick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Infelise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the awesome feedback, Daniel! We're happy to hear that our salesman made your experience smooth and enjoyable. Your happiness is our priority, and we appreciate you taking the time to share your thoughts!

October 25, 2024

I took my jeep for an oil change, they took care of it in less than an hour. They told me it was going to be an hour to an hour and a half wait. And it was done in less than an hour. Definitely taking my jee More

by Bellota1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall the name
Oct 28, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you! We’re thrilled to hear you had such a positive experience with your oil change. Our team strives to exceed expectations, and it’s great to know we hit the mark. We look forward to seeing you and your Jeep again soon!

October 25, 2024

We are satisfied with the work done at this dealership. I didn’t have to wait long for my oil change to be completed More

by Liz Lemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know who serviced my vehicle.
Oct 28, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Liz, we're so glad to hear you had a great experience with us! Quick service is what we aim for, and it's wonderful to know we met your expectations. Thank you for the fantastic review!

October 23, 2024

My Service Advisor was on top of his game wish making sure I was able to get my vehicle repaired in a timely fashion. Definitely will continue utilizing Hawk for all my vehicle repair needs. Thank you More

by Djmixx649MF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your review! We're thrilled to hear about your positive experience with Brandon and the team. Providing timely and trustworthy service is our priority, and your recommendation means the world to us. We look forward to assisting you with all your vehicle repair needs in the future!

October 21, 2024

It was a great experience, I purchased my first car here back in 2020 and the team here treated me like family throughout the whole process. Thanks to Horacio he was amazing throughout this sale, he kept in More

by danniesoto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
justin eick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Infelise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks, Dannie! We're thrilled to hear about your fantastic experience. Our team strives to make every customer feel valued. Welcome to the family, and we look forward to serving you for many years to come!

October 21, 2024

Thank you Horacio and Heather for the great deal on my new sierra 1500 will definitely come back again More

by telopez2021
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

We’re thrilled to hear you had a great experience with Horacio and Heather! Enjoy your new GMC Sierra 1500, and we can’t wait to welcome you back for your next visit. Thank you for choosing us!

October 20, 2024

Mr Manny Celia a respectful man he help us a lot keep up the good work Manny.The only thing I was not satisfy is the Manger I do not like the way he treated me. I do not know if he knows his job but anyw More

by ualemp3239
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Badding
Oct 21, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for your feedback! We’re thrilled to hear about your positive experience with Manny. We take your concerns seriously and will address them to ensure everyone feels valued. Your support means a lot, and we appreciate you sharing your thoughts!

October 16, 2024

Great atmosphere. Large selection of cars. The seller Lukasz understands the needs of customers well. I recommend it to all. More

by Vitaly.svoboda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lukasz Ptaszek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We’re glad you enjoyed the atmosphere and our car selection. Lukasz will be happy to hear your kind words. We appreciate your recommendation and look forward to serving you again!

October 14, 2024

Sisco helped me get into a Jeep Patriot 2017 a few years ago , he gave me a sweet deal . Didn’t think I’d end up with a new car but he made it happen! More

by ricky.quality
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience, Ricky! We’re thrilled to hear Sisco helped you find the perfect Jeep Patriot and that you got a great deal. Your satisfaction means a lot to us, and we look forward to helping you again in the future!

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