Hawk Chrysler Dodge Jeep Ram

I cannot recommend this dealer enough. The day before I came in, I had just lost my dad. I was trying to help my mom by finding a fair deal to offload his car, and I was completely exhaust The day before I came in, I had just lost my dad. I was trying to help my mom by finding a fair deal to offload his car, and I was completely exhausted and emotional. Walking into Hawk Auto in that state, I braced myself for stress, but instead, I was met with kindness, patience, and compassion. Francisco and the entire team went above and beyond. I never once felt pressured or like someone was taking advantage of me. They worked hard to do everything they could, and they made one of the hardest moments of my life a little easier. Even the small gestures stood out, like Ibrahim giving my nephew a “1 of 1” drawing that he proudly hung in his room. It was genuine, thoughtful, and human. I left not only with a fair deal, but with deep gratitude. Thanks to their honesty and care, I’ll always remember this experience. Forever thankful to the team, and I guess that means I’m a Jeep owner for life. More

I love coming to Hawk for all my automotive needs! The staff is so friendly and I always get my vehicle back better than ever and on time! The staff is so friendly and I always get my vehicle back better than ever and on time! More

It’s always a great experience when I take my vehicle to Hawk dealership in forest park . I will always come back Hawk dealership in forest park . I will always come back More

Frequent Service! !!! Great customer service out in a timely manner fixed everything at a reasonable time !!! Great customer service out in a timely manner fixed everything at a reasonable time More

great customer service ! !! car was done earlier then promised car looked great all washed up and clean !! car was done earlier then promised car looked great all washed up and clean More

Easiest sale they ever had. Found vehicle on line and went in and bought it. Smooth from start to finish. Found vehicle on line and went in and bought it. Smooth from start to finish. More

Hawk Jeep and Cisco met all of my requests and I got a great vehicle and a great deal. I will definitely do business with them again. great vehicle and a great deal. I will definitely do business with them again. More

The Service was excellent & they’re very knowledgeable about everything they do! I’d recommend them to anyone! about everything they do! I’d recommend them to anyone! More

Great people to work with. Went beyond to get me in seat of my new jeep. Went beyond to get me in seat of my new jeep. More

If you’re looking for insanely priced diagnostics ($1,300), a rude and dismissive service advisor and service manager, and a “master technician” that can’t find well documented, known mechanical fail ($1,300), a rude and dismissive service advisor and service manager, and a “master technician” that can’t find well documented, known mechanical failures that have already been repaired three times before; Hawk Automotive is your place. I brought in my Jeep JLU Rubicon for a flashing “service axle locker” warning light that has been repaired three times and covered by warranty including TWO axel swaps and one Mopar sensor kit workaround at a more reputable dealership that is all over the internet due to faulty axel sensors and posted online. However, after paying $200 for an initial inspection and $100 for two days of rental car fees because they didn’t look at it until the second day after making an appointment, I was told they couldn’t “diagnose the problem” even though several codes were revealed and I provided them with well documented TSB notes directly from Jeep, but they needed 5-6 more hours or $1,100 to just diagnose it. Not repair it—diagnose it. So I was forced to pay a $300 bill to get my Jeep back and left with nothing but a printout stating they need more time to diagnose what other dealerships would consider an easy to find and diagnose problem. So I called a Jeep buddy who had a similar problem and swapped out the defective sensor in 25 seconds (not exaggerating, plug and play, click, click) with his aftermarket part that I guess most pre-2024 Rubicon owners have purchased from Z automotive and everything now works like new (see 4-500 videos on YouTube as well). So, if you value your time, your wallet, or your sanity—take your Jeep anywhere else but Hawk Automotive. The customer service was terrible and their inability to diagnose a well documented problem borders between incompetence or scamming you out of money. More