Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Hawk Chevrolet of Joliet - Service Center
Joliet, IL
2,872 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,872 Reviews of Hawk Chevrolet of Joliet - Service Center
Sort by
February 08, 2019
Great!!!!! Dan was a great salesman he got me a car same day with problem great place it only start here I will be back thanks dan Dan was a great salesman he got me a car same day with problem great place it only start here I will be back thanks dan More
by JanayiaD3
Employees Worked With
Dan Lo
January 12, 2019
They really really try to make your concerns theirs! I went to Hawk Chevrolet for a big problem with my power seat,(I'm 6-5 and the seat was jammed all the way forward from my tiny wife), since I had a p I went to Hawk Chevrolet for a big problem with my power seat,(I'm 6-5 and the seat was jammed all the way forward from my tiny wife), since I had a problem getting in/out due to hip problems I looked at the bigger Silverado and I liked it a lot. Frankie, the sales assoc. went to great lengths to bring to the front doors 4 different vehicles! I picked THE one out I needed. His co-worker Chad worked with me the next day for Frank (who was off) and got me a great deal with full coverage for the entire loan for only a few more dollars than I was already paying for my current vehicle. Great job! Even the finance end was made easy to understand and agree on. Amy, the On-Star and Navi setup person was also great and very helpful!! All in all, I, again, feel totally satisfied with my time well spent buying my 4 last vehicles at Hawk! Thanks to all. More
by Happy Dan
December 05, 2018
Love Hawks I bought a car in May 2018 and had great service from the salesman Brandon Miller to the finiance guy Joseph Khalil. I have had 2 oil changes and my t I bought a car in May 2018 and had great service from the salesman Brandon Miller to the finiance guy Joseph Khalil. I have had 2 oil changes and my tires rotated and had great service each time, about 1-1 1/2 hour wait which is not to bad. More
by Tracey M
Employees Worked With
Brandon Miller and Joseph Khalil, Mike Logan
October 02, 2018
HORRIBLE CUSTOMER SERVICE This dealer is borderline racist I was asked for 4 identifications in order to even run my credit. Why because I'm Hispanic? Customer service is terri This dealer is borderline racist I was asked for 4 identifications in order to even run my credit. Why because I'm Hispanic? Customer service is terrible. More
by Dgomexico
Employees Worked With
Shawn and Mike
October 20, 2017
Body Shop- Sevice Dert. Headed by Don Sorenson- Great! Took my Kia Soul for body work after garage door falling on it. Don and his staff were excellent. I could not have asked for better service and care Took my Kia Soul for body work after garage door falling on it. Don and his staff were excellent. I could not have asked for better service and care. Thank you very much, you have an A-One service and body shop. I am very, very satisfied with the work they did. I will not hesitate to use them again for any of services I need for my car. More
by Sharon 5
Employees Worked With
Don Sorenson
June 30, 2016
Scam artist I took my Cruze in for an oil change and trans fluid flush as I left the dealer the trans started slipping and making a whine noise. I returned to the I took my Cruze in for an oil change and trans fluid flush as I left the dealer the trans started slipping and making a whine noise. I returned to them and they tried to tell me it was a coincidence sounds like xxxxxxxx to me They told me the trans needed rebuilt or replaced after a week my car was done. I drove from 2 days and I had a major trans fluid leak I returned to them and this time they said it was a wore seal How does a seal wear out in 2 days on a rebuilt or new trans?? Nothing but liars More
by Tommydz71
Employees Worked With
Mike, Naomi
December 04, 2014
Service Jorge Carranza made sure that the problem with my vehicle was addressed promptly. Absolutely no hassles and no waiting. He supplied me with outstand Jorge Carranza made sure that the problem with my vehicle was addressed promptly. Absolutely no hassles and no waiting. He supplied me with outstanding service and was a pleasure to deal with. Thank you Jorge! More
by melismelis
Employees Worked With
Jorge Carranza
September 18, 2014
service experience We encountered many issues with the HHR, but Jorge did everything within his power to ensure that every issue was addressed. As a former "car guy," I We encountered many issues with the HHR, but Jorge did everything within his power to ensure that every issue was addressed. As a former "car guy," I know what it takes to run a successful dealership & service dept., and if I was back in the business, I would do everything in my power to poach Jorge from Bill Jacobs and actually run my service dept. he's that good! More
by burchardt
Employees Worked With
Jorge Carranza
July 23, 2014
Service Jorge Carranza has been great to work with in taking care of the recalls on my car and also checking on the car in general for me!!! He is very frien Jorge Carranza has been great to work with in taking care of the recalls on my car and also checking on the car in general for me!!! He is very friendly and courteous! A+ More
by *Tiff*
Employees Worked With
Jorge Carranza
June 14, 2013
I have come to Bill Jacobs for a long time and my mom has purchased several cars from here as well. I like the friendliness of the service crew and the salesman I work with try to go above and beyond for my purchased several cars from here as well. I like the friendliness of the service crew and the salesman I work with try to go above and beyond for myself and my family. More
by Mousie19
Employees Worked With
Jim Seeman, Josh Casey
