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Hawk Chevrolet of Joliet - Service Center
Joliet, IL
2,872 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,872 Reviews of Hawk Chevrolet of Joliet - Service Center
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February 26, 2019
oil change Tracy took care of me again , he is very good . I was out in less time than I anticipated. Didn't receive a wash . Music in waiting area was very loud Tracy took care of me again , he is very good . I was out in less time than I anticipated. Didn't receive a wash . Music in waiting area was very loud More
by LU1504
Verified CustomerEmployees Worked With
Tracy
February 25, 2019
Customer Care is a priority I love that I can drop off my vehicle and use the free shuttle service. It allows me to return back to work while my vehicle is being serviced. No mor I love that I can drop off my vehicle and use the free shuttle service. It allows me to return back to work while my vehicle is being serviced. No more waiting! More
by DGC8CD
Employees Worked With
Chester Patterson
February 24, 2019
Not good You had my car for 3 days and it was not washed and it looked like it just came out of a mud storm. I could not believe how horrible my automobile loo You had my car for 3 days and it was not washed and it looked like it just came out of a mud storm. I could not believe how horrible my automobile looked More
by H-HENDERSON
Employees Worked With
Angel Del Toro
February 23, 2019
recall Timely, friendly and always flexible with me! I tend to change my appointments a lot and they always accommodate me and never make me feel as if I am Timely, friendly and always flexible with me! I tend to change my appointments a lot and they always accommodate me and never make me feel as if I am bothering them! More
by MSADRAKHALL
Employees Worked With
I am not sure, everyone in service maintenance is great!
February 23, 2019
Excellent service. Very caring to me as a customer with my needs. Can't say enough for the service you provided. Keep up the good work and see you guys another day. Very caring to me as a customer with my needs. Can't say enough for the service you provided. Keep up the good work and see you guys another day. More
by Judy
Employees Worked With
Cannot name names but everyone that I dealt with the day of service were excellent.
February 23, 2019
Good experience I would recommend Hawk Chevrolet . The service was fast and thorough. The employees were courteous,respectful and pleasant. All in all it was a painle I would recommend Hawk Chevrolet . The service was fast and thorough. The employees were courteous,respectful and pleasant. All in all it was a painless experience. More
by R.GARRITANO
Employees Worked With
I’m not sure about names, Vanessa Alarcon
February 23, 2019
Inconvenience Steering wheel off centered, and was charged to fix, and was never fixed but charged. Wood trim was chipped. Wasn’t fixed the 1st time Steering wheel off centered, and was charged to fix, and was never fixed but charged. Wood trim was chipped. Wasn’t fixed the 1st time More
by BIGHEN1976
Employees Worked With
Other Employees :
Tracy , Frankie Bekiri, Bill Bentley, Vanessa Alarcon, Brian Biddle, Ed Wambaja, Justin Weck , Will Cosenza
February 23, 2019
Good, thorough service. Very good reliable service work. Very pleased. Listened and road tested for the problem. Fixed it! Will definitely recommend and return to Hawk Chevy! Very good reliable service work. Very pleased. Listened and road tested for the problem. Fixed it! Will definitely recommend and return to Hawk Chevy! Thanks. More
by T&Bv
Employees Worked With
Justin Weck , Tim Christ
February 22, 2019
knowleggeable courteous service Brought in my 2015 2500hd Duramax for check engine light. 1st time any issue with this truck since new. Met by Tracy Walker at service desk, very co Brought in my 2015 2500hd Duramax for check engine light. 1st time any issue with this truck since new. Met by Tracy Walker at service desk, very courteous contientious knowledgeable. Ran codes, suggested technician review, problem was fixed under warranty. Also had oil change at same time. Tracy was very attentive to my concerns, and issue. I will return here for future routine service as well as any significant issues. Tracy's attention to my needs earned Hawk auto my business. He could give others a lesson on customer service.. More
by mickeythemope
Employees Worked With
Tracy Walker
February 22, 2019
Service Great service, good pricing. They pay great attention to your concerns and offer great feedback. My vehicle was serviced in a reasonable time frame an Great service, good pricing. They pay great attention to your concerns and offer great feedback. My vehicle was serviced in a reasonable time frame and delivered washed. Thank you. More
by ZUNOCONSTRUCTION
Employees Worked With
Service
